Having issue with connectivity with the APP
Resurrecting a dormant thread because of a very frustrating issue. That is, the Television not recognizing my iPhone or iPad via my wifi system
I spend most of the past weekend testing all possibilities so I can precisely narrow down how everything has been acting.
In a nutshell let me start out by stating that 1) the Wireless in my unit (65" VT50) has never functioned property, it 'might' connect for a while, but will invariably disconnects after 5 minutes needing for me to either to cycle on/off the TV, or a reboot of the wireless router. If I do "hook on" when everything is connected, it will STAY connected (i did a test via YouTube over the weekend and kept connected for 30 minutes), but after 2-3 minutes of idle time, the app shows the TV as 'not connected' and wants to place me in demo mode.
SOOOOO, for the last 2 years I have had a hard wired ethernet cable between the TV and my router, this has worked well with maybe a disconnect every 6 weeks or so that was easily solved by a quick reboot of the router (very much an acceptable success rate)
Lately the app will not function even with the hard wire connect, any rebooting of modem/router..etc..etc. What is most frustrating is that if I turn on and off the tv a few times, it "might" come back to life for a while, only to invariably drop off again. What is weird is that if the TV is turned off, the app can power up the set, but not do anything else. I am not a big fan of quick cycling the TV and I am afraid it may cause damage if done too often
I know the TV is connected to the router because I have full access to the internet and the apps through the Viera connect settings, but it just wont regularly see my iPhone or Ipad (which is important to know because its not MY device if it is 2 things here)
In addition, I was curious if this "wireless dongle" that Panasonic has for sale might solve my issue (as it goes into a USB port) , or was that device ONLY for models earlier than mine? I am also interested if any of you super computer types could tell me if I need to configure my router in such a way that would allow the TV to see my devices easier...any type of manual settings? Port opening...etc..etc. I ask the same about my iPhone/iPad as well, might I need to change a setting on these devices?
I am pretty sure through internet research that I have all my TV settings correct for this purpose, and as I said, it worked perfectly for so long. I even went so far as swapping out the cables, or using different ports on the router (every OTHER component connected to the router is working perfectly, just as it had before)...eliminating THAT as a suspect.
Hopefully this message will see the correct eyes and someone can help me. I may call Panasonic tonight , but as I call from my issues with the wireless not working 2 years ago, there really wasn't much help they could offer me other than having a guy come out and look at the set (and believe me, in my current set-up, I am NOT tearing everything apart for this issue)
Thank you for your time and consideration
Last edited by billmich; 12-22-2014 at 02:17 PM.