I just received a Samsung PN60E7000 that I brought from Crutchfield.com. The television had to be shipped all the way across the country from Charlottsville Virginia to Los Angeles. took a week to get here. I got it last Saturday via CEVA Shipping, a shipping company that couldn't do anything right if they tried, I was supposed to get it on Thursday but was postponed to Saturday and then they called to tell me on Saturday that it probably wouldn't get to me till Monday. That's when I said NO WAY and got on the Phone to Crutchfield.com and told them to get CEVA to get me my television that Saturday of cancel the order and they actually did get CEVA to get my television that Saturday.
I finally get the television, get it out the box, install the stand, set it up where I'm going to permanently position it and plug it in and turn it on and then, BUZZ, BUZZ, BUZZ. The television is buzzing like I've never heard a plasma buzz before, more than than the normal buzz that all plasma's make. After doing some research I find out that this is a common defect with Samsung plasma's (Google "Samsung Buzz) so of course my first inclination is to return the television to Crutchfield.com but I assume that it would have to go all the way back to Virginia. I've also heard that some people who have brought this make and model have had to return 4 or more of these plasma television to get one that doesn't buzz. So I have to make a decision on what to do, go through a weary cycle of returning unit after unit trying to get one that doesn't buzz or go through Samsung. I decided to go through Samsung to get a fix for this problem. It isn't Crutchfield.com's fault that this plasma is defective and I don't see why they should have to bear the brunt of the cost involved in shipping television's back and forth across the country to resolve this issue. Samsung is responsible for this. I intend to make Samsung get me a PN60E7000 that does not buzz one way or another and if it takes 4 or more units to go through to do this then so be it.