Vertical white stripe on Plasma. LG techs made my set worse! - AVS Forum
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post #1 of 7 Old 07-02-2012, 06:11 AM - Thread Starter
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Okay, so I have a massive amount of green dithering on my set. I was hoping it could be tweaked out. A technician showed up and said it could, but needed to schedule a time to come back as it would be time consuming.

A week later, two different techs show up with a brand new display panel. Huh?

I told them that would NOT fix the problem (a problem they saw within seconds of my showing them).

Well, they insisted and it ddn't change a thing. So they said they needed to come back in a week with the main board and power supply. rolleyes.gif

That night, THIS appeared...

343

I can get rid of it by turning the set off and then back on a few minutes later, but it always comes back. Sometimes within seconds. Sometimes within fifteen minutes or so.

It is BRIGHT and causes immediate image retention. It seems to show up when there are bright objects that appear on the screen.

If I use a FLASH Drive that has break-in images and put that on a slide show, it does not return and the image retention goes away. But as soon as I go back to the DVR or Blu-Ray, BINGO, it comes back.

AND there is a big piece of dirt between the glass and the panel. Wasn't there before.

So what is going on with my TV?

The service company's mailbox is full. Cannot leave a message. No answer.

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post #2 of 7 Old 07-02-2012, 09:45 AM - Thread Starter
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UPDATE: Talked to LG today and they are submitting my case for a replacement. Will know after the holiday.

60PZ950 LG by the way.

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post #3 of 7 Old 07-04-2012, 07:41 AM
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Just curious. How long have you had the set?



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post #4 of 7 Old 07-04-2012, 12:04 PM - Thread Starter
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Since April of this year or thereabouts. Might be early May.

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post #5 of 7 Old 07-04-2012, 03:23 PM
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Originally Posted by Matt_Stevens View Post

Since April of this year or thereabouts. Might be early May.


With that kind of issue, if it were me and the TV was less the 90 days old, I'd ask for a new set from the get go.



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post #6 of 7 Old 07-07-2012, 09:53 AM - Thread Starter
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LG has now stated they will send me a new set. Waiting for more details.

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post #7 of 7 Old 07-07-2012, 08:58 PM
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Quote:
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LG has now stated they will send me a new set. Waiting for more details.





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