Something strange happened. I was watching TV and all of a sudden the top third of the screen is covered in green lines and the rest of the screen is black. About 15 seconds later the screen goes dead and won't turn off via the remote. After unplugging the TV and plugging it back in and turning it on via the remote, nothing. So at this point, yeah...freaking out a bit. biggrin.gif Called the Concierge service and they instructed me to unplug the TV from the power surge and plug it directly into the wall. After doing that and turning on the TV, it comes back on. Unplugged it from the wall and back into the surge protector and it works. Plugged in all of the cables and everything is working fine it seems. But the customer service rep. couldn't give me an answer as to what the problem was, but if it persists to call and they will have a tech. come out. But I'm just curious if anyone has had this happen to their UT50 or would know what it could be? My guess is maybe it's a power supply issue? Could it be the surge protector? I'm not sure if it's the surge protector since I was watching a BD at the time and my receiver and BD player were unaffected. Any advice or info would be greatly appreciated. Thanks.