ADS on my new VT50 ? REALLY??? WTF?? - AVS Forum
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post #1 of 10 Old 08-01-2012, 10:28 AM - Thread Starter
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Ok, so I just got my VT50 about an hour ago.

I've been playing with the controls, I turn it off, then on again, and I see a F**ing BANNER AD at the bottom of my screen before the turner shows my cable station.

WHAT THE HELL ?

I'm about to call Panasonic and scream bloody murder.

Does anyone know how to get rid of this?

Do I have to turn off Viera Connect?

I'm so mad I could scream.

EDIT: OK, I Called Panasonic Support, they of course didn't know anything. I eventually figured it out. SETUP > ADVANCED SETUP > VIERA CONNECT BANNER - - select OFF. Bastards.
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post #2 of 10 Old 08-01-2012, 10:53 AM
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Quote:
Originally Posted by whoit View Post

Ok, so I just got my VT50 about an hour ago.
I've been playing with the controls, I turn it off, then on again, and I see a F**ing BANNER AD at the bottom of my screen before the turner shows my cable station.
WHAT THE HELL ?
I'm about to call Panasonic and scream bloody murder.
Does anyone know how to get rid of this?
Do I have to turn off Viera Connect?
I'm so mad I could scream.

A little searching here or reading the owners manual would have saved you a lot of grief - just change the Viera Connect Banner setting to OFF.

Randy
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post #3 of 10 Old 08-01-2012, 10:58 AM
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Quote:
Originally Posted by whoit View Post

Ok, so I just got my VT50 about an hour ago.
I've been playing with the controls, I turn it off, then on again, and I see a F**ing BANNER AD at the bottom of my screen before the turner shows my cable station.
WHAT THE HELL ?
I'm about to call Panasonic and scream bloody murder.
Does anyone know how to get rid of this?
Do I have to turn off Viera Connect?
I'm so mad I could scream.

try this:

Press the Menu button, scroll down to setup then down to "First time setup" and hit that to repeat the initial setup. This time when it asks if you want "home" or "store" select Home. If that doesn't get rid of it try Menu-setup-advanced setup-"viera connect banner" and select "off".

Steve S.
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post #4 of 10 Old 08-01-2012, 11:00 AM - Thread Starter
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Thanks for the replies - it was the banner (see my edited post).

Man, the nerve of these companies, I swear.....
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post #5 of 10 Old 08-03-2012, 02:29 PM
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Quote:
Originally Posted by whoit View Post

Thanks for the replies - it was the banner (see my edited post).
Man, the nerve of these companies, I swear.....
Expecting you to read the manual?
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post #6 of 10 Old 08-03-2012, 06:08 PM
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Originally Posted by olyteddy View Post

Expecting you to read the manual?

Why read the manual when you can get on the Internet and make a fool of yourself! wink.gif

Reality Based.
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post #7 of 10 Old 08-04-2012, 10:50 AM
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I'm not sure about the Panasonics but some sets no longer come with a printed manual, just a "setup guide" which will have basic hookup instructions, the usual warning against prolonged still images, and information on wall mounting. The actual manual is on the set itself accessed via a dedicated remote button (says "e-manual" on my Sony) or by entering the setup menu.

When I went to Panny support to check the manual before posting my first answer to the OP's question the format of the manual looked like an "e-manual", not a reproduction of an actual printed manual.

It's entirely possible that the OP, who'd only turned on his set for the first time an hour or so before posting, wasn't even aware of this "e-manual" so I cut him some slack.

Steve S.
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post #8 of 10 Old 11-22-2012, 06:38 AM
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My settings are identical as above and I still
get popups at boot up and when I change the volume. Is there a way to stop all the advertising,? Welcome to having the internet on you TV!!!
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post #9 of 10 Old 11-22-2012, 07:08 AM
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Quote:
Originally Posted by awduncan View Post

My settings are identical as above and I still
get popups at boot up and when I change the volume. Is there a way to stop all the advertising,? Welcome to having the internet on you TV!!!

So you have the Viera Connect Banner setting set to OFF and you're still getting banners?

And you're sure you have the TV is HOME mode and not Store mode?

If yes to both, then you shouldn't get any ads or banners or anything, other than the Viera logo for a second when you first turn the TV on.

Are you using any external sources or just using the TV's internal tuner?

Randy
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post #10 of 10 Old 11-22-2012, 12:34 PM
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Steve S is correct - the VT50 does not come with a real manual. The printed manual is just a "quick setup guide", and paging through all of the screens in the e-help is tedious, especially when you don't know what you're looking for.. But even if you did, you might not make the connection between "Viera Connect Banner" and the ad, as the e-help doesn't mention the ad and doesn't even describe the banner and say where or when it appears. I'm the kind of person who goes through ALL the menus on a new device and happened to notice this setting and guessed (correctly) what it did.

That said, going through the e-help is very useful as it gives added details on some of the more cryptic settings (such as the power save settings and the two numbered 3D settings).

Steve
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