I got my replacement 60st50 today to be exact my TC-P60ST50-2 - AVS Forum
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post #1 of 35 Old 10-09-2012, 06:57 AM - Thread Starter
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That's right a brand new revision, apparently so many people had horrible IR and uniformity that they looked into the problem that's a first. Well so far uniformity is much improved on a 10 point scale my first TV was a 6 the new one seems to be a 9 or 9.5, it was built in September.
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post #2 of 35 Old 10-09-2012, 07:28 AM
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Or apparently not. You have no basis to invent the components of any revision.

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post #3 of 35 Old 10-09-2012, 07:38 AM - Thread Starter
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I am going by what Panasonic told me over the phone, and the service man told me to my face, is there a reason for you being so rude or just having a bad day.
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post #4 of 35 Old 10-09-2012, 08:38 AM
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Originally Posted by griffithstrife View Post

That's right a brand new revision, apparently so many people had horrible IR and uniformity that they looked into the problem that's a first. Well so far uniformity is much improved on a 10 point scale my first TV was a 6 the new one seems to be a 9 or 9.5, it was built in September.

This is interesting to me. I am having IR and uniformity issues on last years model. Can you describe your uniformity issue? Mine has pink tint on the right side and green tint towards the middle on a uniform grey slide. Black and white shows are the most annoying. I went to best buy and noticed similar problems on the ST50 and GT50, but those are certainly pre-September. I concluded that demanding a replacement model would only get me the same quality.
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post #5 of 35 Old 10-09-2012, 09:46 AM
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Quote:
Originally Posted by griffithstrife View Post

That's right a brand new revision, apparently so many people had horrible IR and uniformity that they looked into the problem that's a first. Well so far uniformity is much improved on a 10 point scale my first TV was a 6 the new one seems to be a 9 or 9.5, it was built in September.

There is some precedence for this in last years models, the later production dates of the ST30 were less likely to have the green blob issue and the fbr was fixed. Whether ST50 uniformity is a large enough issue to force a fix by Panasonic I dont know. I've always chalked up the uniformity issues up to poor quality control.

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post #6 of 35 Old 10-09-2012, 12:08 PM - Thread Starter
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Originally Posted by fcwdev View Post

This is interesting to me. I am having IR and uniformity issues on last years model. Can you describe your uniformity issue? Mine has pink tint on the right side and green tint towards the middle on a uniform grey slide. Black and white shows are the most annoying. I went to best buy and noticed similar problems on the ST50 and GT50, but those are certainly pre-September. I concluded that demanding a replacement model would only get me the same quality.

The uniformity is something I was willing to live with, it was the IR that was a nightmare I could not watch anything with a logo with out it sticking around during normal content for at least a few hours. My uniformity issue was that there was 3 spots almost 3 inches long by about 2 and half inches wide making an almost perfect line that was always brighter than everything else. Grass was greener, sky was bluer and space was brighter, it was annoying but I could live with it.
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There is some precedence for this in last years models, the later production dates of the ST30 were less likely to have the green blob issue and the fbr was fixed. Whether ST50 uniformity is a large enough issue to force a fix by Panasonic I dont know. I've always chalked up the uniformity issues up to poor quality control.

From what the Panasonic rep told me the issues with the IR was becoming very public, and killed 2 birds with 1 stone the 2nd bird being the uniformity issue.
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post #7 of 35 Old 10-09-2012, 12:55 PM
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Good for you. My st50 is doing fine but I'm still jealous.smile.gif
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post #8 of 35 Old 10-09-2012, 02:09 PM
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where did you originally purchase from?
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post #9 of 35 Old 10-09-2012, 02:33 PM
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In High Def Junkies this matter of the -2 was asked of the Panasonic insider who is involved with consumer design of the plasmas. His response in August was "Just factory coding for our use. Nothing worth attention."
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post #10 of 35 Old 10-09-2012, 04:07 PM - Thread Starter
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Originally Posted by PeterG View Post

In High Def Junkies this matter of the -2 was asked of the Panasonic insider who is involved with consumer design of the plasmas. His response in August was "Just factory coding for our use. Nothing worth attention."

I am no insider just going by what I was told, could be they changed nothing at all I was lead to believe other wise though and truth be told I still believe it.
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post #11 of 35 Old 10-10-2012, 07:00 AM
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Originally Posted by griffithstrife View Post

That's right a brand new revision, apparently so many people had horrible IR and uniformity that they looked into the problem that's a first. Well so far uniformity is much improved on a 10 point scale my first TV was a 6 the new one seems to be a 9 or 9.5, it was built in September.

.....I am going by what Panasonic told me over the phone, and the service man told me to my face,

Then how do you explain the vast majority of us who have sets built from February through August (without the -2 suffix) who also have zero uniformity issues and zero IR? It's nothing more than the usual panel lottery and it's been happening for years.

Panasonic phone reps and in-store reps have very little technical knowledge about their products - and they're almost always wrong. I am astounded at how little they know about their TVs when i've talked to them. Service men do tend to know more than reps, but they don't have insider info either.

The Panasonic Insider at HDJ is high up in the product development department and is also involved in the design of the TVs as well as being in contact with the engineering department. He knows the product very well and he is always right. He specifically said the -2 suffix is just an internal designation and that there have been zero changes or improvements to the model and it should just be ignored. We'll go with what he says over a rep or service man any day wink.gif

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post #12 of 35 Old 10-10-2012, 08:56 AM
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Originally Posted by RandyWalters View Post

Then how do you explain the vast majority of us who have sets built from February through August (without the -2 suffix) who also have zero uniformity issues and zero IR? It's nothing more than the usual panel lottery and it's been happening for years.
Panasonic phone reps and in-store reps have very little technical knowledge about their products - and they're almost always wrong. I am astounded at how little they know about their TVs when i've talked to them. Service men do tend to know more than reps, but they don't have insider info either.
The Panasonic Insider at HDJ is high up in the product development department and is also involved in the design of the TVs as well as being in contact with the engineering department. He knows the product very well and he is always right. He specifically said the -2 suffix is just an internal designation and that there have been zero changes or improvements to the model and it should just be ignored. We'll go with what he says over a rep or service man any day wink.gif

What if that information is being with held from us. If the -2 version of the st50 is improved in any way most of us would demand the better version especially those who are having issues with their current sets. Its common for manufacturers to work out bugs and glitches later into the products life cycle. Maybe it is just a quality control issue and maybe -2 is just a way for panasonic to designate to themselves that they have tightened up the quality control on those batches after receiving complaints. Maybe its not. If only we could have a definitive answer.
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post #13 of 35 Old 10-10-2012, 03:52 PM - Thread Starter
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Originally Posted by RandyWalters View Post

Then how do you explain the vast majority of us who have sets built from February through August (without the -2 suffix) who also have zero uniformity issues and zero IR? It's nothing more than the usual panel lottery and it's been happening for years.
Panasonic phone reps and in-store reps have very little technical knowledge about their products - and they're almost always wrong. I am astounded at how little they know about their TVs when i've talked to them. Service men do tend to know more than reps, but they don't have insider info either.
The Panasonic Insider at HDJ is high up in the product development department and is also involved in the design of the TVs as well as being in contact with the engineering department. He knows the product very well and he is always right. He specifically said the -2 suffix is just an internal designation and that there have been zero changes or improvements to the model and it should just be ignored. We'll go with what he says over a rep or service man any day wink.gif

I have seen very little Of the Panasonic insider you speak of but from what I have seen recently I would not trust anything he says, just my opinion from what I read today and yesterday. Not every single TV has to be defected to acknowledge some are
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Originally Posted by smith987 View Post

What if that information is being with held from us. If the -2 version of the st50 is improved in any way most of us would demand the better version especially those who are having issues with their current sets. Its common for manufacturers to work out bugs and glitches later into the products life cycle. Maybe it is just a quality control issue and maybe -2 is just a way for panasonic to designate to themselves that they have tightened up the quality control on those batches after receiving complaints. Maybe its not. If only we could have a definitive answer.

I 100 percent agree with you.
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post #14 of 35 Old 10-10-2012, 04:02 PM
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Originally Posted by RandyWalters View Post

Then how do you explain the vast majority of us who have sets built from February through August (without the -2 suffix) who also have zero uniformity issues and zero IR? It's nothing more than the usual panel lottery and it's been happening for years.
Panasonic phone reps and in-store reps have very little technical knowledge about their products - and they're almost always wrong. I am astounded at how little they know about their TVs when i've talked to them. Service men do tend to know more than reps, but they don't have insider info either.
The Panasonic Insider at HDJ is high up in the product development department and is also involved in the design of the TVs as well as being in contact with the engineering department. He knows the product very well and he is always right. He specifically said the -2 suffix is just an internal designation and that there have been zero changes or improvements to the model and it should just be ignored. We'll go with what he says over a rep or service man any day wink.gif

Randy could you please elaborate on "panel lottery"? I'm about to get my second Panasonic plasma (first was 46PZ800u) and am starting to get wrapped up in worries about exchanging it until I "get a good one". Last time around I went through three, and am was hoping I could avoid the nonsense this time around.
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post #15 of 35 Old 10-10-2012, 06:49 PM
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I have a September 65vt50-2 build which is better than the July build. So far it seems more uniform and doesn't display any of the vertical banding that my July build did. The vertical banding is why Panasonic agreed to an in store credit or exchange. I am a believer that they changed something but it could just be the lottery too, who knows. I agree with the roller theory on where these bands come from(even though I know nothing about the process). I am happy I got the exchange though that is for sure.

I also agree that they will not tell anyone that they have fixed the banding/uniformity issues in the revision 2 models. A lot of people would be upset with having the revision 1. If I was buying now I would insist on the -2 model, which seems to have been updated mid July.
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post #16 of 35 Old 10-10-2012, 09:43 PM
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Originally Posted by TommmyJ View Post

I have a September 65vt50-2 build which is better than the July build. So far it seems more uniform and doesn't display any of the vertical banding that my July build did. The vertical banding is why Panasonic agreed to an in store credit or exchange. I am a believer that they changed something but it could just be the lottery too, who knows. I agree with the roller theory on where these bands come from(even though I know nothing about the process). I am happy I got the exchange though that is for sure.
I also agree that they will not tell anyone that they have fixed the banding/uniformity issues in the revision 2 models. A lot of people would be upset with having the revision 1. If I was buying now I would insist on the -2 model, which seems to have been updated mid July.

How can you tell which revision you have other then going by build date?
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post #17 of 35 Old 10-10-2012, 09:59 PM
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Originally Posted by TommmyJ View Post

I have a September 65vt50-2 build which is better than the July build. So far it seems more uniform and doesn't display any of the vertical banding that my July build did. The vertical banding is why Panasonic agreed to an in store credit or exchange. I am a believer that they changed something but it could just be the lottery too, who knows. I agree with the roller theory on where these bands come from(even though I know nothing about the process). I am happy I got the exchange though that is for sure.
I also agree that they will not tell anyone that they have fixed the banding/uniformity issues in the revision 2 models. A lot of people would be upset with having the revision 1. If I was buying now I would insist on the -2 model, which seems to have been updated mid July.

Well Panasonic sent their technicians to my home to take care of the vertical banding on my GT50 that I purchased back in March. They have taken the TV away and said they most likely will have to replace the screen. Hopefully mine will be the new "2" model. Just a thought here but wouldn't the "2" version be actually "Revision 1"? How could the first rollout as you mention be called a Revision? wink.gif
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post #18 of 35 Old 10-11-2012, 06:25 AM
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We are just speculating that it is a revision in the first place. No one but Panasonic knows what it means and the rep on one of the other forums says it means nothing so who knows. We are just calling it revision 2 because that is how it is numbered on the back of the tv which is shown as 65VT50-2.
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post #19 of 35 Old 10-13-2012, 12:46 PM
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Anyone else with a - 2 model want to update us with how your experience has been in regards to image retention and uniformity.
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post #20 of 35 Old 10-15-2012, 03:57 PM
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Mine was built in September 2012 and is the - 1 version. Weird.
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post #21 of 35 Old 10-15-2012, 04:08 PM
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Originally Posted by smith987 View Post

Anyone else with a - 2 model want to update us with how your experience has been in regards to image retention and uniformity.

I just got a -2 today as an exchange. One thing I noticed as I turned the slides on was that the screen didn't seem as uniform as the one it replaced. Kinda like vertical worms that were slightly darker. But I literally just turned on the TV and started the slides, then went back to work. Man, I hope I didn't exchange one problem for another.
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post #22 of 35 Old 10-15-2012, 04:13 PM
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I just got a -2 today as an exchange. One thing I noticed as I turned the slides on was that the screen didn't seem as uniform as the one it replaced. Kinda like vertical worms that were slightly darker. But I literally just turned on the TV and started the slides, then went back to work. Man, I hope I didn't exchange one problem for another.

What was wrong with the first one you had?
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post #23 of 35 Old 10-15-2012, 04:23 PM
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What was wrong with the first one you had?

Burn in
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post #24 of 35 Old 10-15-2012, 06:54 PM
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My new 65VT50-2 is better than the old one overall for vertical bands but has a brighter area or dot(maybe an inch or inch and a half in diameter) around 4 inches or so above the Panasonic label. There is also a smaller one just above that one around the middle of the screen but is harder to see. I can see it on a green slide and the Panasonic update screen and I can pick it out in normal content. I saw the dot right away the first time I turned it on and I am not sure if it will get better or worse. I asked Panasonic about it and they said it is within spec and that it can't be seen during normal content.. Oh really cause I have the TV sitting here and I say it can. I will see if it gets any worse and exchange it if it does within the 30 days as I know these panels can get worse in the first 800 hours or so. Why does Panasonic want us to settle with these problems? My 2 Pioneers show nothing of the sort, they are very uniform.

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post #25 of 35 Old 10-16-2012, 07:00 AM
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FWIW, I got my 65VT50 delivered about a week and a half ago and it's a September build version 2. I have about 60-70 hours on it now and have zero issues at all with the set (knock on wood). No banding, blotches, IR (though I've been careful about that), dead pixels, color uniformity, etc. I obviously haven't compared it to a version 1, but I can say I haven't seen any issues with mine.
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post #26 of 35 Old 10-16-2012, 12:03 PM
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Like Randy said, it's more likely luck of the draw than anything. I have a May 2012 build VT50, one of the earliest production runs, and it's been fine.

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post #27 of 35 Old 10-18-2012, 08:21 AM
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I just bought a September build. I noticed when running d-nice slides on the white backgrounds it seems that there is a huge (almost taking up entire screen) faint circle in middle of screen that seems to have a slightly "greenish" tint to it. It is faint and cant bee seen when displaying the red green blue background but can be seen for the white/grey backgrounds.

I will post pictures when I get home tonight.

Anyone else have anything similar?
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post #28 of 35 Old 10-18-2012, 08:44 AM
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Hello,
I actually have an August Build TC-P60GT50-2 and it has been fantastic. That being said, the July 2012 60GT50 I was originally delivered was absolutely identical. The only reason I ended up with another GT50 was that I called BB to ask them to mail me two bloody Phillips Head Screws that were stripped by BB's Delivery Staff. I actually called Panasonic to see if I could get them as well to no avail.

It went from them simply swapping out the Pedestal (which I was completely on board with) to getting an Email the next day saying I was getting an exchange instead. I would be shocked if there really were many if any changes between 50-1 and 50-2 PDP's.
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post #29 of 35 Old 10-18-2012, 09:44 AM
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Quote:
Originally Posted by TennisFreak View Post

.... on the white backgrounds it seems that there is a huge (almost taking up entire screen) faint circle in middle of screen that seems to have a slightly "greenish" tint to it. It is faint and cant bee seen when displaying the red green blue background but can be seen for the white/grey backgrounds.
I will post pictures when I get home tonight.
Anyone else have anything similar?

Our 60ST50 arrived with a similar sounding glitch: fairly faint uniformity problem, only visible on certain slides - although it seemed more like a "yellowish blob" in this case.
After our experience with "Green Blobs" on (several) 2011 panels - which tended to dissipate with usage - we proceeded with our aging routine, and were rewarded with a nice uniform screen, well before the new panel "extra care" period was completed.

Hopefully you will have similar luck.
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post #30 of 35 Old 10-18-2012, 12:12 PM
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Thanks for your experience Dierkdr that gives me hope for mine.
I just started running the slides last night and sat there like a freaking zombie staring at the screen for 20 minutes.
At first I did not notice anything and then after a while it seemed like I could.
Maybe I was just looking at it too hard for too long.
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