VT50 yellow-ish blob on display - Page 13 - AVS Forum
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post #361 of 1016 Old 09-18-2013, 05:39 PM
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Originally Posted by scirica View Post

That sounds good to me! I'm ready to make my call next! Did you call Panasonic and did they then find a local technician affiliated with Panasonic or independent?

I called Panasonic and they scheduled the appointment for me, hopefully your technician actually shows up smile.gif I have rescheduled appointment Friday evening for pictures, verification of panel hours and firmware version documentation. After that they said it would be about 10 days till I receive my new set at which time the repair company will bring the new set and take the my VT50 away

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post #362 of 1016 Old 09-18-2013, 05:55 PM
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Originally Posted by vinnie97 View Post

Which would effectively end up decreasing the life of the panel as well.

The difference in lifespan is minor. (Plasma panels only rarely fail due to thermal stress; other faults are more likely.) It would make burn in more likely simply because the panel is brighter.
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post #363 of 1016 Old 09-18-2013, 06:05 PM
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Yes....I'm not worried about lifespan. I'll upgrade long before this panel dies!

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post #364 of 1016 Old 09-18-2013, 06:20 PM
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Originally Posted by chunon View Post

I called Panasonic and they scheduled the appointment for me, hopefully your technician actually shows up smile.gif I have rescheduled appointment Friday evening for pictures, verification of panel hours and firmware version documentation. After that they said it would be about 10 days till I receive my new set at which time the repair company will bring the new set and take the my VT50 away

Glad to hear Panasonic is taking care of the matter.

Oh, and an early welcome to the VT60 club. smile.gif

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post #365 of 1016 Old 09-18-2013, 06:25 PM
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Looking forward to joining smile.gif

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post #366 of 1016 Old 09-19-2013, 11:26 AM
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A further update, Amazon is going to accept the set back as a defective return and let me pay the difference(minus a $100 dollar credit) to move up to the 60VT60 so all in all very pleased especially with Amazon Customer service biggrin.gif

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post #367 of 1016 Old 09-19-2013, 11:56 AM
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oh wow - wtg.

may i be the first to tell you to change your order to the 65 inch? will make the process easier if you just do it now tongue.gif
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post #368 of 1016 Old 09-19-2013, 12:01 PM
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Haven't ordered yet so its not too late lol, you aren't the first one to suggest that btw wink.gif

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post #369 of 1016 Old 09-19-2013, 12:01 PM
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Originally Posted by chunon View Post

A further update, Amazon is going to accept the set back as a defective return and let me pay the difference(minus a $100 dollar credit) to move up to the 60VT60 so all in all very pleased especially with Amazon Customer service biggrin.gif

how did you get amazon to take the tv back? how long ago did you buy it from them?
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post #370 of 1016 Old 09-19-2013, 12:03 PM
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I purchased back in March, just some courteous persistant emails really,

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post #371 of 1016 Old 09-19-2013, 12:04 PM
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well I changed my display from warm1 to normal, and that helped my snow pee stains alot.

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Originally Posted by chunon View Post

Glad that worked out for you, unfortunately for those of us with calibrated sets that is not a viable option

It didn't really fix the problem, its just masking it. The yellow spots are still there, but I think since its a much colder picture they're not as visible. And while my tv isn't calibrated I used settings of of cnet that I really enjoyed. (I know its not perfect).
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post #372 of 1016 Old 09-19-2013, 12:06 PM
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how did you get amazon to take the tv back? how long ago did you buy it from them?

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Originally Posted by chunon View Post

I purchased back in March, just some courteous persistant emails really,

Did they ask for pictures?

I'm only asking because I got my 55VT50 from amazon in February.
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post #373 of 1016 Old 09-19-2013, 12:10 PM
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The repair company is taking pictures for Panasonic tomorrow , but no Amazon did not specifcally ask for pictures. I have everything in writing in an email and Pilot has been contacted to pick up my set.

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post #374 of 1016 Old 09-19-2013, 12:18 PM
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amazon is the best - its one of the few places I'll spend a couple extra bucks to know its coming from them.
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post #375 of 1016 Old 09-19-2013, 12:26 PM
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Couldn't agree more obviously. I have never had an issue with either a return, shipping or any other customer service issue. This goes above and beyond tho they could very easily have told me to pound sand smile.gif

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post #376 of 1016 Old 09-19-2013, 12:28 PM
 
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They're counting on your word of mouth to enhance their sales numbers. wink.gif They've been good to me, too (but not THAT good eek.gif).
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post #377 of 1016 Old 09-19-2013, 12:34 PM
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Amazon is indeed great when it comes to these things. I've had to return displays to them and had no issue at all.

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post #378 of 1016 Old 09-19-2013, 12:51 PM
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Originally Posted by vinnie97 View Post

They're counting on your word of mouth to enhance their sales numbers. wink.gif They've been good to me, too (but not THAT good eek.gif).

Well it worked smile.gif

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post #379 of 1016 Old 09-19-2013, 01:04 PM
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Well it worked smile.gif

So happy for you, but yes, go 65" while you can! Guess I'm next, but I got mine from Best Buy frown.gif

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post #380 of 1016 Old 09-19-2013, 01:25 PM
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Originally Posted by chunon View Post

A further update, Amazon is going to accept the set back as a defective return and let me pay the difference(minus a $100 dollar credit) to move up to the 60VT60 so all in all very pleased especially with Amazon Customer service biggrin.gif

Glad they worked that out for you.....expecially since I bought mine from Amazon and own stock in the company.

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post #381 of 1016 Old 09-19-2013, 01:46 PM
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Originally Posted by chunon View Post

A further update, Amazon is going to accept the set back as a defective return and let me pay the difference(minus a $100 dollar credit) to move up to the 60VT60 so all in all very pleased especially with Amazon Customer service biggrin.gif

That's awesome that Amazon is doing that for you. I wish I had got mine from Amazon now. When I contacted the person I purchased mine from, he gave me Panasonic's number and told me good luck in the future, but keep in mind no TV is perfect. Live and learn I guess.
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post #382 of 1016 Old 09-19-2013, 01:59 PM
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Goo
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Glad they worked that out for you.....expecially since I bought mine from Amazon and own stock in the company.
Good to know smile.gif

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post #383 of 1016 Old 09-19-2013, 02:00 PM
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So happy for you, but yes, go 65" while you can! Guess I'm next, but I got mine from Best Buy frown.gif

The pull is strong lol did you have a dialogue with bb ?

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post #384 of 1016 Old 09-19-2013, 02:30 PM
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I don't think it matters scirica for you since you don't need to switch screen sizes; they'll just replace yours with the 65 vt60
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post #385 of 1016 Old 09-19-2013, 02:56 PM
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MAybe he wants a zt smile.gif
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post #386 of 1016 Old 09-20-2013, 09:27 PM
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My VT50 will be going bye bye on Monday, that's leaves me the weekend to say my farewells frown.gif such a great set its a shame this issue has reared its ugly head for many on us

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post #387 of 1016 Old 09-22-2013, 05:32 PM
 
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Finally got around to experimenting with VSUS high for my errant pixel (ZT6). When using the test feature to toggle between high and low, I saw no difference with the faintly pink-colored pixel with which I'm afflicted. Oh well, next time I'll have to grab a Best Buy warranty.mad.gif
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post #388 of 1016 Old 09-22-2013, 06:03 PM
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Does a faint dead pixel out of 3 million functioning subpixels really bother you? I suppose it's a "once you notice you can't stop noticing" thing...
A stuck lit pixel (impossible on plasma) would really annoy me though.
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It's in the bottom left corner of the screen and I can't see it from my typical viewing distance, so I should be okay. Had it on a 5020FD (Kuro) that I eventually sold due to the irritation (sat closer to the screen and it was more centrally located). Again, I should be okay, eventually, maybe. wink.gif Just have to overcome the OCD...
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post #390 of 1016 Old 09-22-2013, 06:18 PM
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Just have to overcome the OCD...
lol Not likely. smile.gif

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