Originally Posted by michaelmadiganj
Bob, I would love more info myself - I got what I thought was a killer deal (still not delivered yet) but yours seems to have taken the cake
Originally Posted by candoan
Me too. please. I'd like to have talk to guys at my BB.
My deal won't be something you can negotiate, it was the result of a SNAFU at BB. Since so many are asking for the details, here they are:
I went into the Magnolia store after reading here that those guys can "deal" a bit more than the flunkies on the main floor and I got a price match to an online price ($120 discount off the "sale" price at that time). They didn't have any in stock so it was supposed to be 7 - 10 days for delivery.
Next they rounded up a set and my sales guy had it pulled from another location and brought to the store where I made the purchase; delivery was scheduled for the following Tuesday (day after Memorial day) between 3 & 5 PM. Then while I was at lunch on that Tuesday I get a call that the delivery was delayed because the delivery crew failed to get my set on the truck and they could give me maybe another $50 or $100 off. I pitched a fit on the phone and said they had to get the set out that afternoon as originally promised; that I had taken off from work to be there to accept delivery. The call dropped (or I was hung up on), so I started driving to the store to fuss in person.
When I was almost there, a store manager called me and I explained that I was ticked off, had taken off work, and was almost to the store and to top it off, the guy who called me previously may have hung up on me. She then started to tell me that they didn't have any of these TVs anywhere and I explained that this was incorrect, that my sales person had worked a deal with a Geek Squad member to bring one back from another store and that it was indeed in the store because my sales guy had helped unload it. She told me to ask for her when I got to the store.
I went to the service desk after finding no one available in the Magnolia section and she came up to see me. She explained that she was trying to get a Geek Squad unit to deliver my set, but the manager of GS wasn't available to approve it and the best she could do was get me delivery that coming Sunday. I fumed, and told her that if I had to wait I wanted them to bring me the VT60 instead and I would give them an additional $400 - $500 over what I had already paid. She said that she couldn't work as good a deal on the VT or the Samsung F8500 as she could on the ST because the others were more or less "price protected" by the manufacturer. So I relented and said I wanted my ST60 that day or they could give me $100 per day of delay. She offered me $400 off, which I thought about, and since it was so close to the amount I asked for, I agreed.
I'm very happy with the set thus far even though I've only been watching it for about 4 days now, and especially with the price I got.