Official Samsung PNxxF8500 Series Discussion Thread [No Street Price Talk] - Page 313 - AVS Forum
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post #9361 of 12270 Old 11-17-2013, 05:06 AM
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PieandChips... Sorry the OP only had this issue with ps3... I'm having the issue with cable and blu ray..... Zoom 1 and 2 are grayed out at all times...apologize for the confusion...
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post #9362 of 12270 Old 11-17-2013, 08:24 AM
 
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Quote:
Originally Posted by jjclecky View Post

pieandchips, I have the same set up as you

I use HDMI-CEC feature without ARC (ARC is troublesome for me and many others). Doing so allows me to turn off the 'TV' input in the Denon and prevents the annoying switch that happens on power on.

I still want to hear sound from the TV's Smart apps such as Netflix etc. With ARC disabled, you now must use an optical cable wired from the TV to the Denon. I have mapped V-AUX port in the Denon to the optical port and select V-AUX when I want to hear Netflix.
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post #9363 of 12270 Old 11-17-2013, 09:22 AM
 
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Originally Posted by Ftballfn View Post

PieandChips... Sorry the OP only had this issue with ps3... I'm having the issue with cable and blu ray..... Zoom 1 and 2 are grayed out at all times...apologize for the confusion...

Ahh apologies all around then...

I'm pretty sure the zoom modes you are trying to get from the cable tuner and Bluray via HDMI are disabled for us all so it's not a fault with your TV.
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post #9364 of 12270 Old 11-17-2013, 10:49 AM
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Originally Posted by ken6217 View Post

Hi,
Does anyone have settings for this display? I wanted use these until I have my display ISF'd.

Thanks,
Ken

Anyone? Are there any settings posted on the net for forum as a better option than what comes with the display?

Thanks,
Ken
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post #9365 of 12270 Old 11-17-2013, 11:28 AM
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Quote:
Originally Posted by ken6217 View Post

Quote:
Originally Posted by ken6217 View Post

Hi,
Does anyone have settings for this display? I wanted use these until I have my display ISF'd.

Thanks,
Ken

Anyone? Are there any settings posted on the net for forum as a better option than what comes with the display?

Thanks,
Ken

follow links in post 2...

http://www.avsforum.com/t/1475066/official-samsung-pnxxf8500-owners-thread-no-street-price-talk/0_20

samsung PN51F8500. marantz sr5008. sony bdp s5100. emp tek e55tib LR, e5cib, e55wib. sennheiser momentum. sig sauer p250.
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post #9366 of 12270 Old 11-17-2013, 02:14 PM
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Thank you.

I actually bought the ZT60 last week and I am going to try the 8500. I love the blacks and color, but there image is too dark for me. The well lit scenes look great. However any indoor scenes are just too dark for me.
Ken
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post #9367 of 12270 Old 11-17-2013, 08:38 PM
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Whenever I switch channels on my DVR & it switches resolution (like going from a 720p channel to a 1080i channel), there's a black bar across the top of my screen that shows the input, resolution, and time and date. Is there any way to disable this?
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post #9368 of 12270 Old 11-18-2013, 01:28 AM
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Be warned that the reliability of Samsung is very questionable..my C series 63" panel died in the 3rd year when the warranty ran out. The replacement part cost a bomb to pay for ($1k) and Samsung wont offer anything else than leaving you high and dry with its faulty panel. Dont end up with a "high end" thrash. Samsung is only keen to keep pushing new models (many are just mere repackaged) and after sales simply sucks!!
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post #9369 of 12270 Old 11-18-2013, 05:39 AM
 
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^ With respect, if a product I owned went faulty after three years, and I did not have an extended warranty then I would not expect to have the manufacturer fix it for free.

I have a Samsung B550 TV in our bedroom that has been going strong for 4.5 years.

Your reasoning is moot and invalid and could be attributed to any manufacturer of any product, anywhere.
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post #9370 of 12270 Old 11-18-2013, 06:05 AM
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Quote:
Originally Posted by pieandchips View Post

^ With respect, if a product I owned went faulty after three years, and I did not have an extended warranty then I would not expect to have the manufacturer fix it for free.

I have a Samsung B550 TV in our bedroom that has been going strong for 4.5 years.

Your reasoning is moot and invalid and could be attributed to any manufacturer of any product, anywhere.

I never said it should be done free and depending on what's at fault, it might suggest inherited problem since day one, could be from manufacturing problem, design problem or simply quality issues.

FYI, my unit spoil not after 3 years, but 2.5 years and given the unit cost $4k+ when new, asking $1k is pretty unreasonable in my opinion and Samsung claimed the panel has 60k hours lifespan and clearly i dont use even half of that.

If you're here to sound like what a typical manufacturer would say, then i have heard enough. My point is simple, consumer's voice shouldnt be muted and any long term ownership should be raised especially when these products failed in shorter than expected lifespan and a costly bill is expected. The point here is not to bad mouth a manufacturer but to educate consumers if there're high numbers of certain models from a given brand failed in too short a time frame, we should be aware of it.

I doubt you have infinite resources to keep buying a large flat panel every 2.5 years. I dont, do you?
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post #9371 of 12270 Old 11-18-2013, 06:31 AM
 
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^ If you had a Panasonic TV that developed a main board fault, you'd be posting the same thing in a Panasonic thread.
I'd wager a main board replacement for a high end Panasonic would cost a similar amount to have 'professionally' replaced / repaired.

It's not specifically Samsung, yet you appear to have developed a braisen attitude towards them, perhaps just to let off some steam?
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post #9372 of 12270 Old 11-18-2013, 06:44 AM
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Out of curiosity, what have been the most frequent issues with the 8500 and are the percentages small in getting a set with these?

Thanks,
Ken
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post #9373 of 12270 Old 11-18-2013, 07:11 AM
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You may have an extended warranty on your TV that you don't realize that you have. See thread http://www.avsforum.com/t/449059/american-express-extended-warranty .

I have made an over the phone claim once on my AmEx card. Very easy to do since they have all the info about your purchase in your account history. From thread others cards offer extended warranty too.

Also, you get a longer Samsung warranty when you register your TV online.

Update:
For free American Express Extended Warranty Info call 1-800-225-3750 and select option 2 for recording. Quick explanation is that if your manufacturer's warranty plus any additionally purchased extended warranty do not exceed 5 years then AmEx will give you 1 additional year of extended warranty. Restrictions apply of course, read the fine print yourself. http://www.americanexpress.com/us/content/card-benefits/extended-warranty/faq.html

AmEx also provides free theft protection on card purchases.
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post #9374 of 12270 Old 11-18-2013, 07:32 AM
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Quote:
Originally Posted by pieandchips View Post

^ If you had a Panasonic TV that developed a main board fault, you'd be posting the same thing in a Panasonic thread.
I'd wager a main board replacement for a high end Panasonic would cost a similar amount to have 'professionally' replaced / repaired.

It's not specifically Samsung, yet you appear to have developed a braisen attitude towards them, perhaps just to let off some steam?

FYI, i do have a Sony Bravia TV that's coming to 7 years old. It had a power supply board failure 2 years ago presumably KO by lightning strike. I called Sony and expecting to pay for it after the technician diagnosed the problem. Sony gave me a free board replacement but only expecting me to pay for the labor charges. How's that comparing to Samsung?
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post #9375 of 12270 Old 11-18-2013, 07:35 AM
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Originally Posted by JRWalker View Post

You may have an extended warranty on your TV that you don't realize that you have. See thread http://www.avsforum.com/t/449059/american-express-extended-warranty .

I have made an over the phone claim once on my AmEx card. Very easy to do since they have all the info about your purchase in your account history. From thread others cards offer extended warranty too.

Also, you get a longer Samsung warranty when you register your TV online.

It seems it only covers brand new item with original warranty of 12 months or less. Anything longer it wont apply..
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post #9376 of 12270 Old 11-18-2013, 07:37 AM
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Originally Posted by ken6217 View Post

Out of curiosity, what have been the most frequent issues with the 8500 and are the percentages small in getting a set with these?

Thanks,
Ken

Samsung will tell you as what they have told me regarding to the panel failure issue as "it's hard to predict on electronics these days.." biggrin.gif
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post #9377 of 12270 Old 11-18-2013, 07:58 AM
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It seems it only covers brand new item with original warranty of 12 months or less. Anything longer it wont apply..

Don't know where you got the 12 month or less info. It is not correct. Have updated my post with more info.

http://www.avsforum.com/t/1463454/official-samsung-pnxxf8500-series-discussion-thread-no-street-price-talk/9360#post_23963537
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post #9378 of 12270 Old 11-18-2013, 09:10 AM
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Originally Posted by Hifi4Hobby View Post

Sony gave me a free board replacement but only expecting me to pay for the labor charges. How's that comparing to Samsung?

Well, Samsung recently replaced a 2007 DLP with an out of warranty exchange for a PN60F8500 and a fee of $450 and another for a PN64F8500 for fee of $550. Those Samsung customers are at least as happy with Samsung as you are with Sony. http://www.avsforum.com/t/827799/2007-samsung-led-owners-thread-hlt-xx87-89s/14670#post_23919992

I payed a higher exchange fee for my PN60F8500 but it was before any local sellers even had F8500s on display. I am very pleased with Samsung and its products.
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post #9379 of 12270 Old 11-18-2013, 09:33 AM
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Pretty much same here. I feel Samsung did right by me when my tv failed to live up to my standards. They replaced my D series with an F series years after I bought it, just because the bezel was coming loose.
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post #9380 of 12270 Old 11-18-2013, 10:21 AM
 
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Originally Posted by pieandchips View Post

^ If you had a Panasonic TV that developed a main board fault, you'd be posting the same thing in a Panasonic thread.
I'd wager a main board replacement for a high end Panasonic would cost a similar amount to have 'professionally' replaced / repaired.

It's not specifically Samsung, yet you appear to have developed a braisen attitude towards them, perhaps just to let off some steam?
Samsung did go cheapo and use faulty caps on some (or all) of their 2007 models. As a result of a class action, they were forced to make up for their wrongdoing by compensating those who suffered from their shortsighted decision. Rumor is Panasonic has taken a similar path this year, so we'll see in a few years if that comes back to bite them. But given Samsung's history, it is a reason to think twice before plunging down 3 grand or more.
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post #9381 of 12270 Old 11-18-2013, 10:22 AM
 
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Originally Posted by JRWalker View Post



Well, Samsung recently replaced a 2007 DLP with an out of warranty exchange for a PN60F8500 and a fee of $450 and another for a PN64F8500 for fee of $550. Those Samsung customers are at least as happy with Samsung as you are with Sony. http://www.avsforum.com/t/827799/2007-samsung-led-owners-thread-hlt-xx87-89s/14670#post_23919992

I payed a higher exchange fee for my PN60F8500 but it was before any local sellers even had F8500s on display. I am very pleased with Samsung and its products.
That took a class action lawsuit before they complied...
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post #9382 of 12270 Old 11-18-2013, 10:23 AM
 
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^ The faulty CAP fiasco affected many other Companies and a huge amount of hardware.
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post #9383 of 12270 Old 11-18-2013, 10:29 AM
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Samsung did go cheapo and use faulty caps on some (or all) of their 2007 models

Truth is that the same caps were used by many including IBM, Dell, HP, Apple, Mitsubishi, and just about every computer motherboard manufacturer. When new the caps tested good. It was with time that they showed they only had about 10% of the expected life before some failed.

Story here: http://en.wikipedia.org/wiki/Capacitor_plague

The Samsung cap settlement agreement expired several weeks ago but they are still taking care of their customers. The settlement was to fix the set or pay $300 for the set. Samsung has gone way beyond those settlement terms.
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post #9384 of 12270 Old 11-18-2013, 10:33 AM
 
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I admit I did have a cap in my Asus router's power adapter fail (and likely the cause of the eventual failure of the router itself). However, I don't recollect any other TV manufacturers facing this problem in such a widespread fashion. If there are suits that support this contention, then I'm all ears.
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post #9385 of 12270 Old 11-18-2013, 10:46 AM
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I admit I did have a cap in my Asus router's power adapter fail (and likely the cause of the eventual failure of the router itself). However, I don't recollect any other TV manufacturers facing this problem in such a widespread fashion. If there are suits that support this contention, then I'm all ears.

I know of this one off the top of my head. There were probably others that I have not read about.

Mitsubishi TV class action lawsuit:

http://www.avsforum.com/t/1310024/problems-with-a-older-tv-new-isnt-always-better-try-repairing-it-first/30#post_21820806
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Good find...I can't "like" any of your posts for some reason (the option isn't there). Your AVS Club membership must put you above all that. wink.gif
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post #9387 of 12270 Old 11-18-2013, 12:33 PM
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Quote:
Originally Posted by Ftballfn View Post

Some channels fill the screen and some don't... I was using zoom 1 and 2 before to get them to dill the screen....or to get the tickers off the screen... Might need to talk to Samsung support I guess....

Quote:
Originally Posted by pieandchips View Post

Sorry, you were talking about a PS3? That does not need zoom mode.

Pie,

I used PS3 settings found here on AVS but they are clearly wrong. One example is that PS3 color ranges are restricted but should instead match NORMAL (0-255).

Would you please post your PS3 settings in one of the F8500 threads?

Thx
W&W
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post #9388 of 12270 Old 11-18-2013, 01:22 PM
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... Your AVS Club membership . . .

When the AVS Forum ads started blaring music every time my mouse went near them, I paid the AVS Club membership fee of $20 (now $25) to remove the ads. I must say that it is worth the price not having the ads and the page downloads seem to be quicker.

P.S.

Now I know what the My Profile option "Mute reputation display(?)" does. I have unchecked it. Feel free to Thumbs Up my posts. smile.gif
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/Sorry AVS.
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post #9390 of 12270 Old 11-18-2013, 03:43 PM
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