Samsung PN64F8500 & Denon AVR Anynet+ Issues: HELP!
I believe I have found an incompatibility bug with a Denon AVR and a Samsung Plasma TV:
With these two pieces of hardware, both running the latest firmware available, there is a major handshake issue. After turning both pieces of equipment on and off, eventually they lose video handshake. It usually takes 1-4 on/off cycles.
Turning Anynet+ (HDMI-CEC) on the Samsung TV to off does NOT fix the issue, at least not with the latest 1120 firmware.
Usually you have to disconnect all the HDMI cables and/or unplug the AVR to get video handshake back. It can take a few tries and it’s quite frustrating.
On 8/26/14 I contacted Denon Tech Support by phone and the agent placed me on hold, and when he returned he had me turn off Anynet+ (HDMI-CEC) on the Samsung TV. When that didn’t work, he said “there is a setting somewhere on the TV that the AVR doesn’t like…” and suggested I contact Samsung Tech Support to find which setting needed to be changed.
I contacted Samsung Tech Support and after troubleshooting he took my name, email and phone and said I would be contacted within two business days.
Is there ANYONE with this identical hardware that has experienced this issue and found a solution???
I also have an Oppo BDP-103, Apple TV, X-BOX 360 and Roku 3 connected to the AVR via HDMI cables.
Last edited by Byrdman10; Today at 01:52 PM.