Official Panasonic VT60/VT65 Series Discussion Thread [No Street Price Talk] - Page 540 - AVS Forum | Home Theater Discussions And Reviews
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post #16171 of 16182 Old 07-27-2015, 05:15 PM
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Originally Posted by Tim Glover View Post
Well I am really discouraged. Bought my 65VT60 about 1.5 years ago. One of the best reviewed TV's ever. A few weeks ago I turned it on and got this buzzing sound. No image. Just a low level buzz. Took to Best Buy where I bought it. They tell me the panel needs to be replaced AND they can no longer get the panel. So I am screwed. $3000 down the drain. SO upset. I plan on emailing Panasonic something....not sure what good that would do. But it's very very upsetting that their top tier TV only lasted 1.5 years? And since they no longer make them I am screwed?

Thoughts? I realized it was going to be kind of pricey to repair. I kind of thought $500? I would have paid a little more to have it fixed. The TV is awesome. Was.

Anyone have any similar experiences or suggestions on what I can do?

Thx in advance
If I were you, I would contact Panasonic and let them now that you didn't buy a cheap set, and that for the money you spent on it you expect better quality and expect that Panasonic repairs the tv set. I know by fact that if you insist they will repair it. Its not a $5. unit its a $3,000. Insist. Good luck

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post #16172 of 16182 Old 07-27-2015, 05:32 PM
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Originally Posted by frankmar View Post
If I were you, I would contact Panasonic and let them now that you didn't buy a cheap set, and that for the money you spent on it you expect better quality and expect that Panasonic repairs the tv set. I know by fact that if you insist they will repair it. Its not a $5. unit its a $3,000. Insist. Good luck
How do you know for a fact they will repair it? The warranty is good for 1 year in the US. Plus, no one that I know of has been successful in getting Panasonic to replace a panel. It's doubtful they even have a panel to replace the defective panel.
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post #16173 of 16182 Old 07-27-2015, 06:05 PM
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I know here in Quebec, that people have fought and Panasonic, or other companies have repaired high ticket items. Such as washers, fridge.

Is Panasonic building a $5. tv, If they stand behind their product, then they should will repair it. I am not talking of over a three year old tv.

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post #16174 of 16182 Old 07-27-2015, 06:44 PM
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Originally Posted by eaayoung View Post
How do you know for a fact they will repair it? The warranty is good for 1 year in the US. Plus, no one that I know of has been successful in getting Panasonic to replace a panel. It's doubtful they even have a panel to replace the defective panel.
Once upon a time Panasonic replaced my first HDTV (a 32" open box) 5 months outside of warranty with the following years replacement model (went from 720p to 1080p).

Regional rep even delivered it to my house without quesiton. Awesome experience with their customer care at that time.

However, that guy was eventually let go as his position was eliminated. I had some issues with my 65VT60 and they proceeded to give me one of the worst customer experiences in recent memory.

All good things must come to an end.

I've since sold my VT60 and purchased an EC9300 OLED - what a dramatic difference in premium picture quality.
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post #16175 of 16182 Old 07-28-2015, 05:06 AM
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Originally Posted by Todd Johnson 2 View Post
I have had a lightning strike and hdmi's won't work. Have looked online and having hard time findidng the main board in stock anywhere. Are they still available? Also, see that there is an adapter plug to input component video. Do you think that would still work even though hdmi is not working?
I had a VT50 and the HDMI inputs stopped working. Component video did work. Panasonic couldn't supply the damaged board so they gave me a VT60
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post #16176 of 16182 Old 07-29-2015, 10:44 AM
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Thx for the advice guys. I'm about to send an email or 2...I'll report back.
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post #16177 of 16182 Old 07-29-2015, 12:04 PM
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Not sure why anyone would know BUT is there anyone who might know the best email address to send this to? I have it all written etc...
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post #16178 of 16182 Old 07-30-2015, 04:52 PM
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Question

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Originally Posted by SubJunk View Post
Just wanted to add that I updated my VT60 to the latest firmware last night (from 26 May 2015) and it seems stable. I haven't noticed any differences but the changelog says it improved network functionality.
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It looks like they didn't release it for TC (North American) models, but for TH models it's at http://av.jpn.support.panasonic.com/...oce_me_04.html
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Originally Posted by eaayoung View Post
What issues does the update fix? The last update issued for US model ZT/VT is 2.873.
Anyone did this update for our North America model?

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post #16179 of 16182 Old 07-31-2015, 12:00 PM
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After a year and a month my VT60 showed a black vertical stripe of about 4 inches wide on the right side of the display.
The TV had only 800 hs of use. I had it transported to a repair store and they said it would be necessary to replace the whole display, but Panasonic could not supply the part making it impossible to repair. At least Panasonic refunded me the money even with the warranty having expired a month ago.
Has anyone had or have heard of such problem in this set? In a audio and video forum here in Brazil, about 8 owners had the exactly same problem and none was successfully repaired .
I was wondering if this set presented this issue in other countries as well.
Having a hard time to find a set that that matches VT60 in picture quality. Best option would be lg 9300 OLED, but going from 65'' to 55'' is too bad.
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post #16180 of 16182 Old 07-31-2015, 10:02 PM
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Originally Posted by danielfcunha View Post
After a year and a month my VT60 showed a black vertical stripe of about 4 inches wide on the right side of the display.
The TV had only 800 hs of use. I had it transported to a repair store and they said it would be necessary to replace the whole display, but Panasonic could not supply the part making it impossible to repair. At least Panasonic refunded me the money even with the warranty having expired a month ago.
Has anyone had or have heard of such problem in this set? In a audio and video forum here in Brazil, about 8 owners had the exactly same problem and none was successfully repaired .
I was wondering if this set presented this issue in other countries as well.
Having a hard time to find a set that that matches VT60 in picture quality. Best option would be lg 9300 OLED, but going from 65'' to 55'' is too bad.
Going from a 65" to 55" isn't as bad as you'd think. I made that switch - ec9300 has superior picture quality.
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post #16181 of 16182 Old Today, 08:57 AM
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Originally Posted by BldyBg View Post
Press APPS, go to the Viera market, find the app and install. You might need to sign up for an account, I'm not sure about that.

What I noticed that I can only choose the app that are there. can I go to a site, if there an app add to the Viera Market menu.

In other words how can I add new apps that are not in the Viera Market.TIA

PRESENTLY:    TCP55VT60               PREVIOUSLY:    TH46PZ80
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IR 2 BT RE-BL
DENON AVR1910
FIBETV MOTOROLA VIP-1232
PARADIGM MONITOR 7 v6 front speakers
KLIPSCH SUBWOOFER KSW10
kLIPSCH SATELITE SS-1
kLIPSCH CENTER SC-1
HARMONY ONE

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post #16182 of 16182 Unread Today, 04:09 PM
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I have not posted in this thread in ages, but last week I did something to my 65VT60 that I now wish I had done much sooner. I got it professionally calibrated by Chad B.

Chad came to my house back in 2009 to calibrate my Panasonic 54G10 at that time, and he brought out the best in that set. It served me faithfully as my main display for 4.5 years, but when Panasonic announced they were discontinuing plasma, and the price of the current VT60 sets dropped to really low prices towards the end of 2013 I went ahead and bought a 65 inch display. I really had planned to wait another couple years before updating my plasma to a newer 65 inch model, but the imminent demise hastened that schedule for me.

So, while I had the VT60 in my main room, the G10 had gone to serve as the bedroom TV. While it is less capable than the VT60, it's color balance (grayscale) thanks to Chad's calibration was well ahead of my VT60 in THX cinema mode (or any other mode I tweaked). It really started bothering me. I even tried applying D-Nice's published settings to my television, but it was off and did not look as good to my eyes as the standard THX Cinema mode. I knew it was time to bring Chad in and get the television operating at it's peak level.

Chad spent approximately 4 hours getting everything dialed in, and created my primary night mode, a slightly "punchier" day mode when more ambient light is in the room, and a calibrated 3D mode. When Chad was done he pulled up a still image with a lot of colors and whites on the screen and immediately I smiled and said "That finally looks right me". Some might feel calibration only results in subtle changes, and I guess that perception is different for each individual, but I did not think it was subtle at all. I really thought it was/is a significant improvement. I was used to seeing a calibrated image for a number of years, so my eyes were not wrong when I kept sensing something was "off" with the colors on my television. A blue sky never really looked blue on the television. It was always a kind of hazy grey. I could make it appear blue by moving the color temp from "warm 2" to "warm 1" or an even cooler temp, but then other things looked off with the colors.

I am not going to publish Chad's calibration numbers, but to give you a sense of the major improvement that occurred I will post a graph showing the before-calibration and post-calibration grayscale measurements of my television.


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Chad also made a number of other improvements, such as smoothing out the gamma of the television across all 10 points, but the grayscale adjustment was the biggest one.

I would encourage anyone who wants to get the best out of their televisions to consider getting a professional calibration, and to have Chad B do it if possible. There are numerous other testimonials out there about his services already, but I felt I should add another one to this thread. I feel like re-watching so many things on this television again that I had watched on it pre-calibration (Game of Thrones for example). If I could do it over I would have had it calibrated much sooner.

Last edited by dislocatedday; Today at 04:13 PM. Reason: Graph Not Attached
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