My apologies for not getting back soon to ya'll. I am not an expert, professional reviewer, ISF certified or a calibrator. I know how critical some people can be here at AVS so I just wanted to say that this is my personal experience and based off what I have experienced over the last year with the set and customer service. Thanks for your time, knowledge, suggestions, personal experiences, and opinions on this matter, it has not been easy to deal with nor easy to part ways with. Its like im giving up a child lol
I will say this about my ZT60 since I see some discussing it...my experience is that the IR comes on fast but goes fast as well. Which is a huge plus. I have been super busy with work over the last year (just doesn't stop) as well as trying to further my education. Bought this about a year and some change ago and im only at 991 hours...lol. So for all I know around 1000 hours or from what Im seeing lately even 2000 hours it could be worse. Here's the thing about the separation..for 3300$ I dont expect that to even be an issue. Its damaged good basically, though it has not gotten any worse over the past year, its something Im not willing to pay for. OLED right now, yes is new, but also is receiving rave reviews from consumers, and experts, thought they would really like to see some quirks worked out but that comes with every new tech and even old tech (plasma for example) introduces its own set of issues. With OLED I also look at it like this, we all know the issues going on with them, but if we were to list over the last 10 years the best sets cons you would think they were junk. The almighty kuro (which I adored) had its own set of issues which you can still see being complained about today. My point is theres going to be issues with everything, which has always been discussed on AVS or else no one would buy anything.
Panasonics HORRENDOUS customer service is another reason the ZT makes me sick, the PQ is astonishing, gorgeous, and nothing short of amazing..I wish my OCD and financial areas werent on the negative side right now or else it would stay. The buzz, fan noise is back which was previously already "fixed", IR (which fades quick from menus but games stay on for a good amount) also babying the panel constantly unlike my KURO which seemed Immune to IR is extremely annoying to the point i find my self rushing all the time to get a menu off the screen or get my XBOX one dash off the screen when switching a blu ray, and of course the separation which also aids the buzz too is just too much for something I paid good money for. If I got this set for under 3K when the 60" was going for 2200$, I wouldnt even be here.
Now does the separation affect PQ? No. Does it contribute to the buzz? From my personal view and owning the set, Yes it does. One day I took the palm of my hand and was just curious to see if the panel would stick again (the day was somewhat humid) and to my surprise, it did, but instantly separated again. Would Gorilla glue help? Possibly but IMO the glass has settled unevenly on the panel so I think trying to get it hold would put more stress on it. My theory is that the panel was bonded at the factory and while it was being boxed up for sale from the company but somewhere along the line (got mine still in the bitter end of winter, like mid March time) I believe the weather was a big culprit in the separation process, either that or they were boxed to quickly and QC was lacking especially since they were cutting jobs and losing those factories anyway.
Well good news which is also bad news IMO is that the most recent update I received Friday was information about a full refund being in the works, the lady I spoke with is just waiting on Panny. I have been calling religiously since it took me 6 weeks of non stop calls to get to this point. They did mention to me before this last call, I believe it was the week prior that a refund or replacement would be implemented. Well I simply told them that unless they are building me a custom ZT, or have one for replacement there is no way Im trading a diamond for a rock. The rock being a FALD or LED set.
Left side:Intact fully
Top right corner (above view) runs a good 1/2foot across the top of the panel
Right top corner (side view), runs down about 1/2 foot down the right side, gets smaller as it goes down.
It stinks that I have to go this route but the good news is something is already out on the Market that beats its black levels, now if color, motion, uniformity, and calibration can just get better, im all in, im already all in but just not purchasing until I see if anything will be fixed when they release the flat OLED hopefully in August. Over the 3 gens OLED has been out now, they have improved the panel, not drastically but gradually which is good news.