Originally Posted by mbeezie
i mean from East Coast it's advertised as brand new, with a full manufacturer's warranty for 1 year. Sure, you lose the convenience of taking it back to a big box store, but I think this is Samsung's issue and I will call about it. If not, lesson learned.
hopefully! and that SHOULD be the case.
I'm just saying, from the stories I've heard from EC customers, it wouldn't surprise me if they tried to pass off returned/refurb's as brand new, hoping you wouldn't have a problem and notice, and if you did they'd claim it was a harmless mistake and they'll fix it.
but definitely follow up with Samsung first and get all the facts from them, since you can actually trust them. and if, on the slight chance, there is actually an issue with your warranty, then you have the documentation to raise hell with eastcoast. there's no grey area here, if they advertised and sold you a 'brand new with 1yr warranty' tv, and you didn't receive that, they are legally obligated.
either way, you SHOULD be protected, it's just a matter of how much of a pain it's going to be on your end.