Originally Posted by pbenjamin
There has to be some explanation for this. I have an Amazon Firestick and I can bring up Netflix on the Fire Stick without this odd behavior, and can do on Apple TV and Roku as well. The only difference is that I have the Fire Stick on a separate HDMI connection. The Apple TV and Roku go through the AVR though.
I finally found an answer to this issue! It seems my daughter stayed with us a few nights and setup her Netflix account on the Samsung app without my knowledge. All I had to do was delete her account from the app which was no easy task. After some searching on the net I found this:
To deactivate the device, get into the Netflix screen on that device, then using your device's remote control, hit the following buttons:
up, up, down, down, left, right, left, right, up, up, up, up.
This should take you to a Netflix system information screen with the option to Disable or Deactivate the player from your Netflix account. Click the "Deactivate" button to remove the link to your Netflix account.
Not very intuitive, but it worked