Originally Posted by agent8
Yeah, I had the extra year with discover card. There are almost 1300 people that I have heard of that are stuck with blinking error codes or that will not turn on and many of them are in year 2.
Where in the world did you find ONE THOUSAND THREE HUNDRED people with blinking error codes? I'd really like to see that data.
Originally Posted by agent8
The way it was explained to me from the tech that was going to come out is that since Panasonic's Plasma division is eol, if the repair is a lot of money, the tech will in essence "total the tv" and you will be out of luck. Without even knowing what the problem was, I was up to $500 in repairs over the phone because the parts aren't as common or being produced and Panasonic is a blood sucking leech of a company. The tech flat out told me that if it would have been a lcd tv, even out of warranty a few months, Panasonic would have worked with me. Since it's a plasma, they don't give two squirts.
Next time, I will live with the lower quality lcd/led set with a long warranty and it sure as heck won't be a Panasonic.
Are you dealing with an authorized Panasonic repair center that actually knows how to diagnose and repair a Panasonic Plasma TV? If not, find one because they're actually more repairable than the Samsungs or LGs. There is no way a repair shop can diagnose the TV over the phone or even give you a rough idea of what the cost will be to repair. It could be a simple $60 board for all you know. The only way to know for sure is to have a competent
technician do a proper troubleshooting procedure to test the boards in the correct order to identify the actual board (or component) that has failed, or worst case if it's an electronic component that is integral to the plasma panel module in which case you probably are out of luck since the supply of spare panels usually dries up fast. Several years ago when flat panel TVs were $3,000 to $6,000 it was economical for the manufacturer to spend $1200 to replace a bad panel under warranty, but in recent years as TVs got cheaper and cheaper it was more economical to just replace the TV under warranty as it was cheaper than paying the repair center for parts and labor to fix the dead TV. This has been the case with all the manufacturers.
The fact that Panasonic no longer makes Plasmas has nothing to do with parts availability - historically the TV manufacturers (not just Panasonic but also Samsung, LG, Sony, etc) make a limited number of spare boards and panels while the TV is in production but that supply starts to driy up within a year or two. This has been going on for many years. However there are companies that repair boards and some also sell refurbished boards so there's no reason (aside from laziness, apathy, or lack of knowledge) that a repair shop can't identify the bad board or component, and if it's a replaceable board go buy a new or refurbished one or send your dead board out to be repaired - even on a ten year old TV.
Here are three companies that should be able to provide or repair a board: