I have had some issues with a kuro 111. A lot of odd things, really. But one issue is that the black level is so bad that when looked at in a pitch black room or even simply in a dimly lit room the black bars are FAR brighter than a middle tier 2006 LCD.
Well the guy who came out just replaced a power supply due to other issues (really there were other issues is what was trying to get looked into) and kept insisting the black level is oh so great. Well when the power supply was replaced really no issues at all improved!
And also when he was here that time he kept insisting it's normal for blacks to look gray! On a freakin tv of this level he was trying to get e to believe him that this was performing normally!
I doubt anyone will have any suggestions on what to do now, but figured I would ask.
There's not really even anyone else who can come look at it and when this guy won't admit there is a problem, there's not much I know to do. I saw a y sustain board on ebay and had thought about paying my own money to replace that, but I sure wouldn't want to risk replacing it myself and I can't just buy every part replacing them, hoping I am lucky and it'[s not the panel.
He said the panel is fine, but with all the misinformation he was giving about black levels, who knows what he even checked.
I am hoping maybe someone will have knowledge on this tv from a repair standpoint and know what are possibilities of causing this, since it clearly was not the power supply. I just thought it would have to be one of the sustains, but he claimed those looked "great", as well.
For the black level, he measured nothing! But even if I were able to measure it myself and prove how bad it is, I'm sure the warranty people will just claim that online mentions of what the black level is supposed to be aren't relevant, as it's from cnet and whoever else, not the manufacturer stating what it should be.
The only people on this site with equipment to measure black level want hundreds of dollars just to basically measure that and there be no calibration! So I don't have anything I can do, apparently, and like I said, who cares if they measure how bad it is? I know without them measuring it is way off, so it does me no good proving it to myself and then nobody fixing it.
My honest guess is that if I do ever get it measured it's going to be 10 times worse, at minimum, than it's supposed to be. You know good and well a middle tier old LCD being darker tells a lot.... and it's not anything good being told by that fact. I watched a movie in the dark recently and couldn't even concentrate as the bright bars were even more distracting than edge lit led bleedthrough is!