I have a 50 " st60 that when in "Full" aspect mode shows at least a 3/16" black border around the screen, but at times it can be as much as 3/8". Sometimes it will be larger on one side than the other or the top and bottom. This happens on all inputs with 16:9 content., streaming, over the air broadcast, even blu-ray. I've tried disconnecting my AVR and going just with the antenna with the same results.
I can keep the border to 3/16" if i use the "Just " mode and/or overscan but "Just" mode stretches the picture vertically and prefer not to use overscan. Although I'm a newb, I realize certain aspect ratios will have bars on the top and bottom and that even when off the st60s have approx. 1/16" dark back border around screen and am not referring to this.
I considered returning for replacement but the display model at my local retailer showed the same characteristics and for that matter so did the VT60 sitting next to it. This is my first plasma and am coming from a 32" LG LCD but this doesn't seem normal. Has anyone else had this issue?
First level panasonic tech support could only offer a factory reset when i first contacted them, and after the second attempt said I Would put at the top of the que for the next level but its been five days since initial contact and I have until this weekend to return/ replace. I really love the picture and now know what the plasma mantra is about. Can anybody help?