Panasonic reliabilty ? Chinese parts, 2 TV's blown up. - AVS | Home Theater Discussions And Reviews
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Old 01-04-2014, 01:33 PM - Thread Starter
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I have bought'en 4 Panny plasmas over the last 4 years and 2 of them have blown up. My 50 50 U I bought in September of 2012 just went out. We also had a PU 85 go out in 1 month after we bought it in 2008 and it was covered under warranty.

I also have a 60 ST 30 which I bought in 2011 but really only use it a few hours a year. I am wondering if these things are very reliable because I have had my share of failures, are the more expensive ones more reliable like my ST 30?

I am wondering if this is because of cheap Chinese parts? I just seems like the new stuff does not last, my cable boxes only seem to last a few years and they go out.

I have a old Sammy 650 LCD that has been a great work horse.

Any input would be great.
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Old 01-04-2014, 02:36 PM
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Panasonic is Japanese
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Old 01-05-2014, 12:02 AM
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I have a Panasonic Plasma since 2008 that is running like a Champ. 

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Old 01-05-2014, 12:53 AM
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Quote:
Originally Posted by Realslowww View Post

I have bought'en 4 Panny plasmas over the last 4 years and 2 of them have blown up. My 50 50 U I bought in September of 2012 just went out. We also had a PU 85 go out in 1 month after we bought it in 2008 and it was covered under warranty.

I also have a 60 ST 30 which I bought in 2011 but really only use it a few hours a year. I am wondering if these things are very reliable because I have had my share of failures, are the more expensive ones more reliable like my ST 30?

I am wondering if this is because of cheap Chinese parts? I just seems like the new stuff does not last, my cable boxes only seem to last a few years and they go out.

I have a old Sammy 650 LCD that has been a great work horse.

Any input would be great.

If you have had problems with other electrical devices such as refrigerators and air conditioning compressors, you might want to take a look at the power going to your house.

It sounds like something is going on that's causing these problems beyond the panels themselves.

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Old 01-05-2014, 07:07 AM
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I just sold my 2007 58PZU700 plasma for $200 it was flawless and calibrated, loved it. Gf has a 50 and 42 plasma from 2007 and 2008 and I have a 65VT50 and a new 65ZT60 all flawless. I also have a crappy 2008 32 LCD in my office that have been fine. I have all sensitive electronic on UPSes as when I first moved in 22 years ago street power sucked until they replaced all the underground lines 15 years ago. I also have a entire house surge suppressor. Electronics are only as good as the power you feed them. Panasonic TVSs are amoung the most reliable in the industry.
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Old 01-06-2014, 12:42 PM - Thread Starter
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I am wondering about the new ones, I have heard but not confirmed the Chinese electrical parts they use in new electronics are not the quality of some other components. My 2008 has been good but one of them blew p, my Panny 50U 2012 ( the picture is great for a 700 $ plasma TV, better than my 2011 60ST30 color wise - OVER RATED - COLOR RINGS - PINK n GREEN - never should have bought it ) went out in a little over a year. My 2008 Sammy 650 is still going strong so I believe the power in the home is not a problem.

Thanks for the replies.

I should have boughten a 2012 ST50 60 over the 2011 ST30 60, My ST30 60 has some serious issues, to dim and the colors are really screwed up in some scenes where the mixture of certain colors produce glaring rings blotches around objects.

I am mainly wondering if the newer Pannies are not as reliable as the old ones, thy are much lighter.
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Old 01-06-2014, 01:04 PM
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Quote:
Originally Posted by wal-dog View Post

Panasonic is Japanese

True however that does not mean that everything soldered to the circuit boards are all produced in Japan.

FWIW, I have an '07 Panny 700U, "bought" as a floor model, which is still working well (save for a bad HDMI port, which may have been an incorrectly terminated HDMI cable, as I had to replace my satellite box, and BluRay player, as their HDMI ports also went out when connected with the same cable), and a Panny ZT60. I have not heard of many, if at all, issues with the ZTs "failing" (e.g. "7 blinks of death). That said, there may have been a little more QC done with the ZTs, vs S or ST, as the ZTs is the "reference" line.
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Old 01-06-2014, 01:06 PM
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The world is quickly catching on to inferior quality of Chinese products in general. The world was blinded by lower cost, and evidently everyone forgot what the mothers told them, "you get what you pay for". I will say I have had very good luck with Japanese products that have been made in China, but then I suspect the components were made in Japan or Korea then shipped to China for assembly.
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Old 01-06-2014, 01:32 PM
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There's failure for any electronics regardless off where they are made. It may seem China has more but they also make most of the electronics. I'll be interested in the % of failures vs others.
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Old 01-06-2014, 03:30 PM
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An iso-9000 factory is an iso-9000 factory where ever it is located. These posts are always laughable. The OP is going to fix Panasonic's wagon buy buying a Samsung, which has DOUBLE the defect rate of Panasonic. Doesn't get funnier than that.
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Old 01-06-2014, 05:52 PM
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Quote:
Originally Posted by adone36 View Post

An iso-9000 factory is an iso-9000 factory where ever it is located. These posts are always laughable. The OP is going to fix Panasonic's wagon buy buying a Samsung, which has DOUBLE the defect rate of Panasonic. Doesn't get funnier than that.
Don't spread FUD.

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Old 01-08-2014, 07:41 PM - Thread Starter
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If I am not mistaken even the newer Japanese products use Chinese electrical parts? I am finding alot of the newer stuff you buy from China that is electrical lasts a little longer than the warranty?

We all have to service our debt you know. smile.gif
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Old 01-08-2014, 09:07 PM
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The incidence of repair data tells the exact opposite of all the silly "theories" here.

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Old 01-09-2014, 03:35 PM - Thread Starter
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Originally Posted by adone36 View Post

The incidence of repair data tells the exact opposite of all the silly "theories" here.

I am not just talking about TV's, regardless I have had 2 Panny big screen failures in a short period. 1 in one month and another in 15 months.
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Old 01-09-2014, 03:51 PM
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Your failures are statistically meaningless. TVs today are MUCH more reliable than "the good old days". This is why people who take anecdotal info from a forum as some kind of reference invent things.

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Old 01-09-2014, 04:04 PM
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Quote:
Originally Posted by Realslowww View Post


I am not just talking about TV's, regardless I have had 2 Panny big screen failures in a short period. 1 in one month and another in 15 months.


I had issue years ago with TV , AV receiver & dvd player breaking month to month , 

Come to find out circuit I was running on had arcing wire in 2 receptacles.

 

From that point I added new circuit.

Added another breaker to box , ran romex , added receptacle  which feeds entertainment center needs.

 

Edit.

Also purchased new protector - Monster Cable MPHDP650 PowerCenter Power Blackout Line Conditioner

 

End result has been positive.

No broken toys displays have never looked better


Display : Panasonic 60ST60

Blu-Ray : Sony BDP S5100

HD-DVR : Directv HR24/100

AVR : Pioneer VSX-1020-K 7.1

Speakers : Polk RM6750 5.1

Center Speaker : Polk TL2

 

 
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Old 01-10-2014, 06:50 AM
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I have a 2005 Panasonic PDP "made in Japan," smile.gif that works great!
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Old 01-10-2014, 07:36 AM
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Originally Posted by David_B View Post

Don't spread FUD.

That is fact not FUD. Reliability rates between the two are well documented. No if you're talking about the factory that's another post.

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Old 01-10-2014, 08:11 AM
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Originally Posted by Realslowww View Post

I am not just talking about TV's, regardless I have had 2 Panny big screen failures in a short period. 1 in one month and another in 15 months.

I've had two Samsung LCD TVs fail on me in a short period of time (during the return period), two Samsung cell phones fail on me within a few months, a Samsung LCD PC monitor fail on me and also on a co-worker, a Samsung laser printer fail on me, yet i have five Panasonic Plasmas and over a half dozen other Panasonic products that are still going strong after years of use with zero failures, yet my limited experience with Samsung products has resulted in a 100% failure rate. And that's not even counting my friends and family and co-workers and customers who have also had poor luck with Samsung products, and horrible experiences with their terrible customer service when you call for warranty repair.

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Old 01-10-2014, 09:04 AM - Thread Starter
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Originally Posted by adone36 View Post

Your failures are statistically meaningless. TVs today are MUCH more reliable than "the good old days". This is why people who take anecdotal info from a forum as some kind of reference invent things.

What the hell are you talking about, I never had failures like this with tube TV's and they were much cheaper.
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Old 01-10-2014, 09:09 AM - Thread Starter
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Originally Posted by RandyWalters View Post

I've had two Samsung LCD TVs fail on me in a short period of time (during the return period), two Samsung cell phones fail on me within a few months, a Samsung LCD PC monitor fail on me and also on a co-worker, a Samsung laser printer fail on me, yet i have five Panasonic Plasmas and over a half dozen other Panasonic products that are still going strong after years of use with zero failures, yet my limited experience with Samsung products has resulted in a 100% failure rate. And that's not even counting my friends and family and co-workers and customers who have also had poor luck with Samsung products, and horrible experiences with their terrible customer service when you call for warranty repair.

I only bought a Sammy 650 LCD and it has been great, I have just had 2 of 4 of my newer Panny plasmas go bad .
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Old 01-10-2014, 10:10 AM
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Originally Posted by Realslowww View Post

I only bought a Sammy 650 LCD and it has been great, I have just had 2 of 4 of my newer Panny plasmas go bad .

This is exactly why our personal experiences mean very little in the overall reliability of any particular brand.

I have a Zero % failure rate result with Panasonic, you have a 50% failure rate with Panasonic, while the Consumer Reports reader survey revealed a 2% failure rate on the Panasonics.

I have a 100% failure rate result with Samsung, you have a Zero % failure rate with Samsung, while the Consumer Rerports reader survey revealed a 4% failure rate on the Samsungs.

The vast majority of owners of both brands don't have any problems at all, and the very few percent that do are probably just unlucky.

Oh, and FWIW, every single Sony product i've ever had (probably over a dozen between 1975 and 1990) has failed either under warranty or a year or two after, which is why i started to replace every failed Sony product with Panasonic or Technics or JVC, resulting in zero failure rates ever since.

So i'm about 50% lucky i guess biggrin.gif
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Old 01-10-2014, 10:22 AM
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Quote:
Originally Posted by RandyWalters View Post

I've had two Samsung LCD TVs fail on me in a short period of time (during the return period), two Samsung cell phones fail on me within a few months, a Samsung LCD PC monitor fail on me and also on a co-worker, a Samsung laser printer fail on me, yet i have five Panasonic Plasmas and over a half dozen other Panasonic products that are still going strong after years of use with zero failures, yet my limited experience with Samsung products has resulted in a 100% failure rate. And that's not even counting my friends and family and co-workers and customers who have also had poor luck with Samsung products, and horrible experiences with their terrible customer service when you call for warranty repair.

Japanese engineering vs. Korean engineering

The Koreans are somewhere between where the Japanese were in the late 70's and today. Building cheaper versions and reliability will increase over time. This time instead of it being Japanese over American built it is Korean over Japanese built. I don;t think the Koreans will ever consistently beat the Japanese reliability, but I suspect they will match them.
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Old 01-10-2014, 10:28 AM
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Originally Posted by kluken View Post

Japanese engineering vs. Korean engineering

But that doesn't explain my 100% failure rate with Sony back in the days when Sony was considered to have the highest quality products.

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Old 01-10-2014, 10:29 AM
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Everyone can and does release a bad product from time to time ;-)
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Old 01-10-2014, 10:35 AM
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In the 50s and 60s "Made in Japan" meant it was cheap. Then in the 70s and 80s it was "Made in Taiwan". Now it's "Made in China".

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Old 01-10-2014, 11:42 AM
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In the 50s and 60s "Made in Japan" meant it was cheap. Then in the 70s and 80s it was "Made in Taiwan". Now it's "Made in China".

That is what I was getting at, the low cost provider changes as the current low cost provider has increased costs due to increasing quality and the economic impact of their growth from all the gains in manufacturing no longer make them the low cost labor market either. There are already companies realizing this and bring back jobs to the US as the cost advantage China once had is eroding a in addition to the lack of quality standards.
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Old 01-10-2014, 01:57 PM
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Quote:
Originally Posted by Realslowww View Post

What the hell are you talking about, I never had failures like this with tube TV's and they were much cheaper.

I explain more slowly. What do we learn when someone posts "My 2 Panasonics broke" on a forum?? Nothing other than maybe he's had bad luck. What do we learn when a survey of 500,000 owners finds almost all have not had a problem in 10 years with their Panasonic?? That Panasonic is the most reliable TV you can buy (and has been for many years). Get it?

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Old 01-10-2014, 02:00 PM
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Originally Posted by kluken View Post

That is what I was getting at, the low cost provider changes as the current low cost provider has increased costs due to increasing quality and the economic impact of their growth from all the gains in manufacturing no longer make them the low cost labor market either. There are already companies realizing this and bring back jobs to the US as the cost advantage China once had is eroding a in addition to the lack of quality standards.

Location has nothing to do with quality. Quality is a process. Americans made garbage cars for decades. If TOMORROW Apple and other brands said only US plants could make their stuff, it would be YEARS before the quality of the Chinese product could be matched.

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Old 01-10-2014, 03:04 PM
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Originally Posted by RandyWalters View Post

This is exactly why our personal experiences mean very little in the overall reliability of any particular brand.

I have a Zero % failure rate result with Panasonic, you have a 50% failure rate with Panasonic, while the Consumer Reports reader survey revealed a 2% failure rate on the Panasonics.

I have a 100% failure rate result with Samsung, you have a Zero % failure rate with Samsung, while the Consumer Rerports reader survey revealed a 4% failure rate on the Samsungs.

The question is, how are those failure rates normalized for market segment.

Here's what I'm getting at. When you walk into best buy, the cheapest Panasonic TV you are likely to find is around $350-$400 and in the 40+" range. For Samsung, you are literally half that for both size and cost. No matter the manufacturer, a cheap tv is a cheap tv and margins affect quality. If Samsung chose not to compete in that space, it might have a substantial effect on their failure rate.

Failure can also have different modes. A power supply with a bad solder and a panel defect are both TV failures but one is a lot cheaper and easier to replace than the other.

So, it's really hard to tell from these surveys. I would say anything below 5% should be treated more or less equally in the grand scheme of things. In all, it's pretty excellent for the volumes that are being reproduced.
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