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The annoying thing about owning a Panasonic plasma at this point is if the set ever needs repair or replacement, no parts or replacement sets will be available. I had a 50 inch s60 plasma that developed a dead pixel and also had a shadowy horizontal line going across the center of the screen from the left edge to the right edge. Anyway, they determined the panel needed to be replaced and said they had none available since they were no longer being produced. They got back to me about a week later saying they have neither panels nor replacement sets and so my options were to either keep my set as is or get a refund for purchase price after they pick up my set. I chose the refund and picked up a Samsung pn51f5300.
Wait, what? I thought it was an FTC thing that there had to be parts supply for a minimum of 7 years or something like that? Pioneer has rows upon rows of Kuros (some of them are apparently fully depleted now) ready for warranty repairs I thought.
Maybe the rule is that you have to have parts supply OR be prepared to offer a full satisfactory alternative during the warranty period. I'm not clear on the laws there.
Well to be honest any PZ700U should have been replaced 3-4 years ago I love my trusty old PZ700U but it's the dimmest plasma model ever made, and everything made after was a big improvement in overall picture quality.
Sony 55W800B, Panasonic TC-P55ST60, TiVo Series3 & Premiere, TWC Cisco 8742HDC DVR, Onkyo TX-SR333 AVR, URC MX-890, MX-780, R40, MX-450, MX-500 Remotes.
Pic of My A/V setup - http://cdn.avsforum.com/f/f1/900x900..._Img_4867.jpeg
Gallery - http://www.avsforum.com/g/a/2082686/randywalter...
Hmm, I just bought a cheap LG plasma from WM on Sunday (60PN5000) for just $650 and am amazed by the picture quality. I'd say any plasma is better than most LED's so when the Panny's go away just get whatever plasma you can find (the cheaper the better as they all look great to me)...
Thanks for the heads up. How can Panasonic sell an item and not support it completely?I
By the way, I've kept all the packing materials, including the box, for my 50S60 - just in case!
The warranty that they offer really only means they need to make you whole under the terms of their warranty. If refund or TV substitution is allowed in the terms of the warranty, then they can do that (and probably can even if it's not specifically spelled out.)
Panel on my ST50 recently developed yellow blobs which requires a panel replacement to fix and I was flat out told that the TV isn't repairable since there are no more ST50 panels left. If it was under factory warranty, Panasonic would likely swap it out for a 60 series line if they had any left. If supplies were exhausted, they would likely just offer a replacement from their LCD line or refund.
55EG9100 calibrated by Chad_B
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My JS9500 Calibration review(CHADB)http://www.avsforum.com/forum/166-lc...l#post36534866
Now, that is a true warranty plan!
I asked the Panasonic insider at the other forum about parts and internal panel availability in the need for replacement and he wouldn't answer directly other than saying they would have to call the help desk, so not a good sign especially factoring in PlasmaPZ80U's experience. Will have to keep my fingers crossed on my VT60.
Well, it at it from their perspective.
They can either keep unused panels in inventory for warranty claims or they can assemble them into full TVs and sell them to people who want to snatch up the remaining supply. More money now is better than potentially refunding for a TV later.
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While I am guessing Panasonic will be the bare minimum parts for the perhaps the minimum time, providing no parts support whatsoever would honestly be a customer service abortion.
Anyone purchasing a Panasonic Plasma today needs to look at it this way........Buy as low as possible because most likely these sets will for the most part go unsupported in the future. Panasonic needs revenue and I highly doubt they will just sit on inventory as replacements. I think they are selling every single panel that they made. I highly doubt they will even keep many parts around either because that costs money too. If something happens within the warranty I think they will just settle up then. Out of warranty......it might just be on a case by case basis.
I love my st30. But I re thought the jacked up prices on the st60's.[ I laughed out loud when I saw Amazon "used" warehouse deals ST60's go from 1200 to 1600 in one day. Those TV's were returned for a reason] I think I would be more than just bummed out if it [ st60] took a flying **** a month after the One year warranty is up. So now you are spending even more money on a "must have" [ at this point] extended warranty. Getting pretty crazy.
Yeah, I'm a Panny fan-boy, but if there are no parts to fix it, at least in the first year, You are shooting craps day to day, hoping it will be the one that has no issues.
From what I understand there is no law in place requiring parts availability.
Take this for what it's worth.
I for one, wish Panasonic would continue plasma, at least in limited production, to give us an option. Apparently Panasonic gave up on OLED's as well. [ In partnership with Sony]
It would be in Panasonic's best interest [ for future sales] to come forward and supply parts [ minus the panel itself, I mean the internal boards and power supply, and the like] for at least one year after the last one is sold.
pretty good, but it's possible a recent firmware update (1027.2) might be responsible for my MLL measuring around 0.006 to 0.007 fL instead of the expected 0.004 fL
|Panasonic , Samsung|