Originally Posted by EChasen
Dealing with Micro Center was very simple, actually, since I knew what I wanted. I just walked in, found the TV area, and when the salesman greeted me at the door, I asked him if he had the $600 60-inch TV. He said he did, showed it to me on the wall, and I just checked the model number and said I'll take it! I almost never buy store warranties, but I was (and still am) a little concerned that a TV this cheap is also cheaply made, so I let him sell me a warranty, but it wasn't a hard sell at all. I also needed a DVD player and so he showed me an LG model for 50 bucks, and I said fine. I took everything to the checkout, someone helped me put my new baby in the car, and I was gone less than 20 minutes after I walked in.
It was a very pleasant experience. The only caveat is that they don't deliver, you have to take it away yourself--and it won't fit in a car. It did fit in my Volvo station wagon easily, though.
My feeling was the same as yours: support the store that is offering the lowest price. I probably could have gotten a price match at Best Buy with no problem, but why?
Price is only one aspect of business. If someone has a better return policy, free shipping, a better warranty and better support but the price is slightly higher, I would buy from them since they are adding more value to the deal. And if that reseller will price match a cheaper deal, then there you go!
As a Salesman, added value is what I am all about.
Now, I can't speak for all Best Buys, but the one by my house is very good (and I used to work there years ago).
I don't know much about Microcenters warranty structure, but I can speak to Best Buy's which is really good. After selling TVs for years, I saw too many instances of people not buying a warranty and then being left out in the rain when something happens. Chances are nothing will ever happen, but I buy warranties just for the "peace of mind"
I just go with 2 year plans though. If anything happens outside of that time frame I'll just buy something new.
Congrats on the TV though! It is a great set, I think you will be happy with it.