Received this set last week and had some HDMI/HDCP handshake issues with one of my devices. Chat with reps stated to update the firmware to possibly resolve this
Currently TV is on 1003.0 and firmware's available are
The upgrade process is via USB and this is where the TV does not recognize the new firmware. This is what I have tried
Formatted new usb stick as FAT32
1) Put the unzipped folder T-NVTF6AKUC which has the upgrade.msd in the image folder at the root of the usb drive
2) Tried with just the image folder which contains upgrade.msd at the root of the usb drive
3) Tried just the upgrade.msd at the root of the usb drive
Tried the above 3 steps with the usb stick now formatted as NTFS.
TV reports no new firmware found for all 6 variations above when going through the menu and selecting usb as the option to upgrade
Tried all the 6 various variations with both the 1017.1 and 1027.2 versions assuming the issue might be that firmwares may need to go in sequence from 1003.0 and still no go
Has anyone successfully managed to update their firmware on this TV if so can you please illustrate what magic you may have performed...