Problem with Panasonic plasma/disappointed with Panasonic customer service
My father has a 4 year old 50" Panasonic plasma that just crapped out. Has anybody seen this issue, the tv does not come on and the remote is non responsive, and the little red light flashes 7-8 times, then stops for a second, then flashes 7-8 times again and on and on. Checked the owners manual, no mention of this problem. Unplugged and waited a few minutes, plugged back in and still nothing. No lightning storms in the area, moved to another outlet, still nothing. I then phoned the customer service number for Panasonic Canada, and instead of offering troubleshooting help, they asked for $7.50 in order to troubleshoot! I could not believe it! I have been a loyal Panasonic customer for many years, i have bought 2 plasma tv's myself (50" pz750 and a new 65st60) my brother, brother in law, and many friends own plasma's (i am the local audio/video expert for friends and family). I and my family owned several blu ray players, heck I even have a Panasonic shaver! I am so disappointed in Panasonic, both with the tv not working after only 4 years and the nerve of them asking for money to troubleshoot cor their crappy product! I am definately not going to buy/recommend Panasonic to anybody, anymore! Oh forgot, model is TC-P50U2
Last edited by erick granato; 08-22-2014 at 06:26 AM.