updated
edited! they exchanged it
edited! they exchanged it
Best Buy sold me a New Samsung Plamsa PN60F8500 TV with 70 hours on it.... and two of the stand guides have been re-shrunk wrapped. My guess is somebody at the Best Buy warehouse did a Factory Reset in the Service menu and re-shrunk wrapped the stand guides because who ever returned it would have no reason to do so. They where obviously re-shrunk wrapped because they are missing the part number paperwork and it was a lousy shrink wrapping job. a heads up that Best Buy is Not to be trusted.