WARNING my Avdeco Plasma TV stand EXPLODED (Pictures) - AVS Forum
Forum Jump: 
Reply
 
Thread Tools
post #1 of 183 Old 08-20-2006, 07:55 AM - Thread Starter
AVS Special Member
 
Free's Avatar
 
Join Date: Nov 1999
Location: Sunny Arizona
Posts: 4,830
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
This is a warning about the Avdeco line of plasma and TV stands.

Last fall I purchased an Avedeco HR420 TV stand for my bedroom. This stand runs about $1000, so it is definately not cheap. One of the reasons I chose this stand was that the top shelf had a "stated" capacity of 250lbs. Since I was putting my Panasonic 50PX500U Plasma on it, I wanted to make sure it was solid. Since the Panny was only 114lbs, I figured I had plenty of support for it.

All was fine for many months, and then, just last month, I happened to be sitting in the next room, when I heard a tremendous crash. I thought that a plane had hit my house, and I ran into my bedroom to see what happened.

The top shelf of the Avdeco stand EXPLODED sending shards of glass to every corner of my bedroom. Fortunately for me, I wasn't sleeping at the time, or I would have been hit by flying glass.

Amazingly, my plasma tv, fell straight down, and was resting precariously on the next two shelves. I quickly called my wife in to help me lift it off and to the ground. It is really a miracle that the plasma didn't fall over on its face.





For the last several weeks, I have been calling and e-mailing Avdeco Inc, and the online dealer Threshold Concepts, but have recieved no response, either via e-mail or phone call. It is obvious that both the dealer, and the manufacturer is not interested in any repeat business, or taking care of the customer. I am left with a useless tv stand and am out $1000.

Anyone considering purchasing one of these stands, even a different model, I would strongly caution you to consider a different manufacturer.
CPMD likes this.

Phil
Free is offline  
Sponsored Links
Advertisement
 
post #2 of 183 Old 08-20-2006, 08:09 AM
AVS Special Member
 
martyj19's Avatar
 
Join Date: Dec 2003
Posts: 2,531
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
If they are ignoring you for several weeks, undoubtedly you will need assistance from the legal system to make good.

The company website does not provide any useful contact information.

This is the Whois data for the domain.

AVDECO, INC.
3550 Wilshire Blvd. #736
Los Angeles, CA 90010
US

Domain name: AVDECOINC.COM

Administrative Contact:
Choo, Chong paul@cosmomediagroup.com
3550 Wilshire Blvd. #736
Los Angeles, CA 90010
US
213-386-2519 Fax: 213-386-3597
martyj19 is offline  
post #3 of 183 Old 08-20-2006, 08:25 AM
AVS Special Member
 
HDTV-NUT's Avatar
 
Join Date: Sep 2005
Location: NJ/NYC
Posts: 1,824
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Damn man, sorry to hear that. Glad nobody in your family was hurt and glad your plasma was fine.

I would definitly be going after these guys. File complaints, go in to the store in which you bought it and talk to the manager.

PSN: JAY-NUCLEAR
HDTV-NUT is offline  
post #4 of 183 Old 08-20-2006, 08:28 AM
AVS Special Member
 
HDTV-NUT's Avatar
 
Join Date: Sep 2005
Location: NJ/NYC
Posts: 1,824
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
What about your amp on the top left of the picture. Im sure glass got into the little air vents. Man I would be pissed.

PSN: JAY-NUCLEAR
HDTV-NUT is offline  
post #5 of 183 Old 08-20-2006, 08:33 AM
Super Moderator
 
markrubin's Avatar
 
Join Date: May 2001
Location: Jersey Shore
Posts: 22,671
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 24 Post(s)
Liked: 256
You need to submit a claim in writing

is all your gear OK?

maybe you should consider wall mounting the plasma

Please take the high road in every post
Please do not quote or respond to problematic posts: report them to mods to handle
Link to sponsors
good to be back to vBulletin
markrubin is online now  
post #6 of 183 Old 08-20-2006, 08:34 AM
AVS Special Member
 
billybob_jcv's Avatar
 
Join Date: May 2005
Location: Just past the Oediv-Oidua nebula
Posts: 2,537
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
Holy cr@p! That is the ugly side of a glass top stand. Tempered glass doesn't crack - by design it fragments when it's compromised. I've seen similar results from a glass coffee table that had a heavy bookend dropped on it. If the mfr doesn't respond to you they are a serious low-life company. I think I'd do the same thing you're doing - make the story known far and wide on the 'net. A letter from a law firm might get a response, but you'd eat up that $1000 pretty fast. Wow...

If you think this post was dumb, you really should read my blog=> http://bumpedhishead.blogspot.com/
billybob_jcv is offline  
post #7 of 183 Old 08-20-2006, 08:36 AM
 
IamAnoobieCheez's Avatar
 
Join Date: Apr 2005
Location: I come from a distant space where no one has gone before. The temperature is aight. The planet has a purple sky tho and the gravity is slightly less than that of earth. Oh yeah I got plenty of gas.....
Posts: 2,348
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
When the TV fell straight down didn't it damage those receivers? Is your TV okay? Hope there wasn't enough shock to damage the TV.. No spots for cracks? Sorry to hear about what happened..
IamAnoobieCheez is offline  
post #8 of 183 Old 08-20-2006, 09:12 AM
Member
 
Rickw2's Avatar
 
Join Date: Jun 2006
Location: New York City
Posts: 190
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Free,

Glad you (and your plasma) weren't hurt!

Have you considered calling or emailing your local TV News shows? There are plenty of consumer reporters here in NY that love going after deadbeat retailers and manufacturers, maybe you have some in your neck of the woods.

Rick
Rickw2 is offline  
post #9 of 183 Old 08-20-2006, 10:16 AM
Senior Member
 
howe's Avatar
 
Join Date: Jan 2006
Location: San Francisco
Posts: 493
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by martyj19 View Post

If they are ignoring you for several weeks, undoubtedly you will need assistance from the legal system to make good.

The company website does not provide any useful contact information.

This is the Whois data for the domain.

AVDECO, INC.
3550 Wilshire Blvd. #736
Los Angeles, CA 90010
US

Domain name: AVDECOINC.COM

Administrative Contact:
Choo, Chong paul@cosmomediagroup.com
3550 Wilshire Blvd. #736
Los Angeles, CA 90010
US
213-386-2519 Fax: 213-386-3597

Wow! I am so glad I didn't opt for glass. I use a Salamander which is hardwood and extruded aluminum. I'd trust that with a 65" set, no problem. Also, it costs about $750 (basic configuration w/o doors and such) delivered and can fit at least 6 components underneath.

Just for the record, was your stand manufactured in China? Such goods are notorious for defects, cutting corners, misrepresenting specifications, poor quality control, etc.

Thanks for sharing this experience! Amazing your Panasonic survived!
howe is offline  
post #10 of 183 Old 08-20-2006, 10:34 AM - Thread Starter
AVS Special Member
 
Free's Avatar
 
Join Date: Nov 1999
Location: Sunny Arizona
Posts: 4,830
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
Thanks for the thoughts guy's. My experience is that the legal process, would not be worth the hassle, and I am getting satisfaction knowing that others won't make the same mistake as I did, from my post here.

I did get EXTREMELY lucky. I just happened to be home that day, in the next room, and was able to rescue the plasma, as it was dangling precariously on top of the two middle shelf components. There was no damage, not even a scratch to the plasma.

The Amp did get glass in it, and I had to take it apart, and vacuum out the innards. It still works fine.

So, this shows the perils of not only glass, but ordering from an online dealer as well.

Phil
Free is offline  
post #11 of 183 Old 08-20-2006, 10:40 AM
AVS Special Member
 
petmic10's Avatar
 
Join Date: Jul 2006
Location: New Jersey
Posts: 2,452
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
Quote:
Originally Posted by Free View Post

Thanks for the thoughts guy's. My experience is that the legal process, would not be worth the hassle, and I am getting satisfaction knowing that others won't make the same mistake as I did, from my post here.

I did get EXTREMELY lucky. I just happened to be home that day, in the next room, and was able to rescue the plasma, as it was dangling precariously on top of the two middle shelf components. There was no damage, not even a scratch to the plasma.

The Amp did get glass in it, and I had to take it apart, and vacuum out the innards. It still works fine.

So, this shows the perils of not only glass, but ordering from an online dealer as well.

Sorry for your troubles.

Look at the bright side, you and your wife weren't hurt and your plasma could
have been destroyed too.

Display: Pioneer PRO-151 60" Elite
Blu-ray player: OPPO BDP-93, Sony BDP-S1000ES
HD DVD player: Toshiba HD-XA2(2)
Processor: Onkyo PR-SC885
Amplifier: Emotiva IPS-1 150Wx7
Game Console: Xbox 360, PS3
Speakers: Mythos ST(Fronts), Mythos Ten(Center), Mythos One(Rears)

petmic10 is offline  
post #12 of 183 Old 08-20-2006, 11:00 AM - Thread Starter
AVS Special Member
 
Free's Avatar
 
Join Date: Nov 1999
Location: Sunny Arizona
Posts: 4,830
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
I just posted a review over at Audioreview.

Phil
Free is offline  
post #13 of 183 Old 08-20-2006, 11:02 AM
Senior Member
 
old64mb's Avatar
 
Join Date: Apr 2005
Posts: 356
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I'm glad you're ok.

I use an older wood TV console stand for precisely these reasons...tempered glass always has scared the heck out of me.

Best of luck, hope you nail these guys.
old64mb is offline  
post #14 of 183 Old 08-20-2006, 11:51 AM
AVS Addicted Member
 
Cleveland Plasma's Avatar
 
Join Date: Jun 2005
Location: Cleveland, Ohio
Posts: 11,717
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 113 Post(s)
Liked: 393
Cleveland Plasma is online now  
post #15 of 183 Old 08-20-2006, 12:41 PM
Member
 
2muchtime's Avatar
 
Join Date: Aug 2006
Location: Ohio
Posts: 91
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
That is strange.
It looks like 3/8 tempered glass. I think you could get a piece @ a glass shop cut to size for about $100.00. Or a piece of furniture grade wood veneer would work also.

I truly hope they stand behind their product, if not under it.
2muchtime is offline  
post #16 of 183 Old 08-20-2006, 01:12 PM
Advanced Member
 
Hothersale's Avatar
 
Join Date: Feb 2006
Location: Vancouver, BC
Posts: 528
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Tempered glass CAN be defective. I heard a news story on the radio the other day about people who had experienced "exploding" glass-top patio furniture. These pieces of furniture didn't even have anything heavy on them -- just heating up and cooling down over the course of the day was enough to cause them to spontaneously shatter!
Hothersale is offline  
post #17 of 183 Old 08-20-2006, 05:37 PM
Member
 
HK1Fan's Avatar
 
Join Date: Apr 2006
Posts: 57
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
If you charged it, contact your charge card company and tell them you are having a warrantee dispute with the seller. Have them retract the payment. I bet you will get a returned phone call PDQ.

Fred
HK1Fan is offline  
post #18 of 183 Old 08-20-2006, 05:52 PM
AVS Special Member
 
HDTV-NUT's Avatar
 
Join Date: Sep 2005
Location: NJ/NYC
Posts: 1,824
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Sent the story in to HDbeat.

http://hdbeat.com/

PSN: JAY-NUCLEAR
HDTV-NUT is offline  
post #19 of 183 Old 08-20-2006, 06:16 PM
Advanced Member
 
Oliver Deplace's Avatar
 
Join Date: Jan 2003
Location: Northern California
Posts: 738
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 18
Thanks for the warning about Adveco.

I'm glad it didn't take anything with it.

Having seen the way glass fails, it has always given me the "willys" when it's used as the only means of supporting a heavy object. After reading this thread, there's no way I'd buy a glass TV stand. I mean, that's downright scary. It's, IMHO, a safety issue. I look at those photos and think, "What if there was a child sitting in front of the TV?".

I suggest a wood replacement. May not be as aesthetically pleasing, but if it fails it won't explode and spray the room.

Two would seem to be two too many to me too.
Sarcasm is the sincerest form of flattery.
I bid you a fondue.
Oliver Deplace is offline  
post #20 of 183 Old 08-20-2006, 07:32 PM
AVS Special Member
 
billybob_jcv's Avatar
 
Join Date: May 2005
Location: Just past the Oediv-Oidua nebula
Posts: 2,537
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
Hey Free - someone Dugg your story!
http://digg.com/hardware/Plasma_TV_stand_EXPLODED

If you think this post was dumb, you really should read my blog=> http://bumpedhishead.blogspot.com/
billybob_jcv is offline  
post #21 of 183 Old 08-20-2006, 09:03 PM - Thread Starter
AVS Special Member
 
Free's Avatar
 
Join Date: Nov 1999
Location: Sunny Arizona
Posts: 4,830
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
Quote:
Originally Posted by HDTV-NUT View Post

Sent the story in to HDbeat.

http://hdbeat.com/


Wow! Thanks, That is pretty cool.

Phil
Free is offline  
post #22 of 183 Old 08-21-2006, 01:00 AM
AVS Special Member
 
PFC5's Avatar
 
Join Date: Feb 2005
Posts: 1,464
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Free thanks for the headsup! Glad no one got hurt too.

Did you see the prior post about having the charge canceled by your credit card company if you charged it? You have something like 4 years to dispute a charge, but if you have pictures you could email/fax to the CC company that will reverse the charge immediately I am fairly confident.

Good luck!

Had to move my HT gear list to my profile so click below link to see it:

HT Gear list HERE
PFC5 is offline  
post #23 of 183 Old 08-21-2006, 05:49 AM - Thread Starter
AVS Special Member
 
Free's Avatar
 
Join Date: Nov 1999
Location: Sunny Arizona
Posts: 4,830
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
I will definately look into that. I didn't realize that I had that long. I thought it was 3 months.

Phil
Free is offline  
post #24 of 183 Old 08-21-2006, 10:00 AM
Senior Member
 
iraweiss's Avatar
 
Join Date: Feb 2002
Location: Ohio
Posts: 437
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 16
This should also be reported to the Consumer Product Safety Commission.
iraweiss is offline  
post #25 of 183 Old 08-21-2006, 10:22 AM
Member
 
rustman's Avatar
 
Join Date: Jul 2005
Location: Brambleton, VA
Posts: 64
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Free - Thanks for posting this. I'm grateful no one in your family was hurt.

The vendor could make this right for $1000 or so. I can't believe they would not respond to you and risk hundreds of thousands of dollars in damages by having your story posted on hundreds A/V sites on the web. Unbelievable.

I would also email this to Consumer Reports.
rustman is offline  
post #26 of 183 Old 08-21-2006, 10:53 AM
Senior Member
 
Wendek's Avatar
 
Join Date: Aug 2005
Location: SF Far East Bay
Posts: 413
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
U.S. Consumer Product Safety Commission http://www.cpsc.gov/
Wendek is offline  
post #27 of 183 Old 08-21-2006, 11:19 AM
Advanced Member
 
laststarfighter's Avatar
 
Join Date: Jun 2006
Posts: 575
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
WoW

LastStarFighter

The early bird may get the worm, but the second mouse gets the cheese.


my gear
laststarfighter is offline  
post #28 of 183 Old 08-21-2006, 12:12 PM
Member
 
Neomoon's Avatar
 
Join Date: Mar 2006
Location: Houston
Posts: 105
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I first saw this topic discussed on HDBeat's page yesterday (my home page) and it turns out this topic has made it as the number one topic on the digg.com page when I surfed by thier site just now.

Glad to hear both your family and your plasma are ok. Hopefully this has generated enough publicity to get your stand replaced.
Neomoon is offline  
post #29 of 183 Old 08-21-2006, 12:28 PM
Member
 
kraemer's Avatar
 
Join Date: Nov 2002
Location: texas
Posts: 81
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
While I am extremely sympathetic towards your plight, I cant understand why you would put a plasma, or anything even remotely heavy on what is essentially a glass table. No matter what its rated, any sort of collision or dropped object can trigger a shatter when its under a heavy load. Glass+heavy objects=bad idea.
kraemer is offline  
post #30 of 183 Old 08-21-2006, 12:45 PM
Newbie
 
oo7tushar's Avatar
 
Join Date: Aug 2006
Location: Waterloo, ON, Canada
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by kraemer View Post

While I am extremely sympathetic towards your plight, I cant understand why you would put a plasma, or anything even remotely heavy on what is essentially a glass table. No matter what its rated, any sort of collision or dropped object can trigger a shatter when its under a heavy load. Glass+heavy objects=bad idea.

It appears that the glass was rated to accept the plasma screen so it appears the manufacturer is at fault for a bad product and/or incorrect rating.
oo7tushar is offline  
Reply Plasma Flat Panel Displays

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off