Join Date: Jun 2003
Location: Northern California
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I know this has been covered in another thread, but it is very hard to locate this information so I thought it could be consolidated in one place. Moderators, feel free to smack me down and delete this as you see fit.
Here's my particular circumstance, similar to others I've read about:
--TV shuts down for no apparent reason followed by flashing blue light.
--Channel changing on the remote stops working. TV-guide info screen will not work also. Volume function continues to work. Upon shutting off the TV and powering back on, warning message appears saying something like "Please wait, TV re-starting". This stays for a minute or so until TV shuts down and blue light flashes 12 times. Upon hitting power button again, TV returns to normal function.
I called Pioneer (and e-mailed) and spoke with customer service and and all they told me was that they could send someone out, but if they couldn't fix it they would have to bring it into the shop to try to duplicate the behavior. That is unacceptable to me and I will return it to Costco before that happens (one of the reasons I purchased it there).
Reading in the various forums, this problem(s) seems to be related to the TV-guide function of the TV. Since I will soon be getting a DVR from Comcast, I assume I will no longer need this function on the TV itself so i pre-emptively disabled it. I just did this, but so far the benefits are that changing channels occurs much quicker than before with very little lag.
This sounds to me like a simple software fix, but Pioneer doesn't seem to even acknowledge it as a problem. Perhaps this forum will provide some critical mass (sort of like the SXRD green blob issue) to get Pioneer to resolve this.
Any and all thoughts encouraged. I will be calling a field tech tomorrow with my report on the flashing blue light (he asked me for the number of times it flashed, telling me that it would help him in his diagnosis).