Originally Posted by doogiehowser
UMR discredited himself. He isn't respected. I never hear of him. It is some guy who has an opinion that is in the minority. CR is a trusted magazine that does not accept any advertising money from the products they review. There is no conflict of interest. CR got it right using experts and normal people.
Then again, maybe Samsung sucks so bad that UMR can make money making it suck less. Panasonic is so good that it does not need the services of UMR and he knows it. If you're going to be a mechanic, you might as well specalize in the brand that breaks down the most.
Have you ever heard of the Bose CR debacle. Basically Bose made enough noise to get CR to change their review of the Bose product. I think in general CR is careful about how they review products to ensure they don't get on their bad side. In general, I'll take a person's word who's out in the real world servicing products over the word of a "lab" type environment that has to be careful not to upset the companies they are reviewing.
That being said, no one should accept information from any one source, you just need to understand their vantage point and take their info. with a grain of salt. CR and other pro review groups can be a good source of info. to steer you in the right direction. However, taking people's personal experience into account also helps determine what it will be like living with a product.
For example, a review may be negative on a product because a particular functionality or setting didn't work to their expectations, but then you find out that there is a way to fix that problem. Given that knowledge maybe it's the right product because it does other things very well. On the flip side, a product may review very well, but many people report problems with it, say it fails after a short period of time. It doesn't matter that it's the most highly acclaimed product if it fails in short order.
Instead of criticizing folks and trying to prove source A is better than source B, why not just take the info. for what it is? Try using that info to get a better overall picture of a product and produce messages that add value rather than waste space and clog up the search engine.