Hello everyone, just want to start off by saying thanks for all the great information.
My bogus situation:
I've managed to burn in the outline of the ESPN ticker complete with logo into the bottom of the screen. Noticed it just after the 30-day return period ended. Quickly found out burn in isn't covered under warranty. Yikes!
I've spent the last two months or so running the burn in protection bars overnight and adjusting the ticker image while viewing so that it's off the bottom of the screen with the hope of getting the retained image to disappear.
It's gotten lighter, but refuses to go away completely. I'm now officially frustrated.
1. If you've had a real burn-in problem (not image retention) and fixed it (made it go away completely), what, exactly, did you do?
2. Assuming the image isn't going away any time soon, does anyone know what I might say to Samsung to get them to replace the set? (If I had it to do over again, I'm pretty sure knowing what I know now I could keep the problem from manifesting.)
3. Finally, I know some magic words to say that might get Samsung to replace the screen. Is this option viable, or will this procedure negatively effect the lifespan of the set to the point where it's not worth doing?
Your thoughts greatly appreciated!