HDMI experts, I am loosing signal with low frequency - AVS Forum

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HDMI Q&A - The One Connector World

fab68's Avatar fab68
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post #1 of 8
02-26-2012 | Posts: 117
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As a raise the volume my tv looses signal and audio . As my Denon AVR-4810ci is working I will move the cables on the back of the receiver or on the DVD player and I loose signal. What can I do to correct this??
alk3997's Avatar alk3997
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02-26-2012 | Posts: 3,722
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Quote:
Originally Posted by fab68 View Post

As a raise the volume my tv looses signal and audio . As my Denon AVR-4810ci is working I will move the cables on the back of the receiver or on the DVD player and I loose signal. What can I do to correct this??

First try a different HDMI cable between the Denon and the DVD player. Also try a different HDMI input on the Denon. Make sure only the DVD player is connected to the Denon when you test in case there is a bad ground somewhere else in your system.

If that doesn't work then you probably have a loose connection on the DVD or Denon HDMI port. Can't tell which with what little info you provided. However that would mean a repair trip.
fab68's Avatar fab68
04:14 PM Liked: 10
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02-26-2012 | Posts: 117
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Quote:
Originally Posted by alk3997 View Post

First try a different HDMI cable between the Denon and the DVD player. Also try a different HDMI input on the Denon. Make sure only the DVD player is connected to the Denon when you test in case there is a bad ground somewhere else in your system.

If that doesn't work then you probably have a loose connection on the DVD or Denon HDMI port. Can't tell which with what little info you provided. However that would mean a repair trip.

thanks Andy, i will change the HDMI and check??
Joe Fernand's Avatar Joe Fernand
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02-27-2012 | Posts: 1,202
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A better explanation of what is connected to what and more detail on the volume raising - are you raising the TV volume or the AVR volume and what Source are you viewing at the time?

Joe
Zenyatto's Avatar Zenyatto
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02-27-2012 | Posts: 507
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My trousers get loose when I LOSE weight!
fab68's Avatar fab68
06:15 AM Liked: 10
post #6 of 8
02-29-2012 | Posts: 117
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Quote:
Originally Posted by Joe Fernand View Post

A better explanation of what is connected to what and more detail on the volume raising - are you raising the TV volume or the AVR volume and what Source are you viewing at the time?

Joe

I am raising the volume on the Denon Avr 4810 using the DVD as the source. What I have notice is the if I take my subs on the AVR to from -3db after audessey to -10 i will not have the issue, so far...... If I run the system as is it is a matter of how deep the scene is and I will loose audio and video. I can see the Denon disengage on the source and then it comes back.
I will change the Denon on the input and output. I have already replaced the HDMI cable and i continue to have the issue.
alk3997's Avatar alk3997
10:02 AM Liked: 89
post #7 of 8
02-29-2012 | Posts: 3,722
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Quote:
Originally Posted by fab68 View Post

I am raising the volume on the Denon Avr 4810 using the DVD as the source. What I have notice is the if I take my subs on the AVR to from -3db after audessey to -10 i will not have the issue, so far...... If I run the system as is it is a matter of how deep the scene is and I will loose audio and video. I can see the Denon disengage on the source and then it comes back.
I will change the Denon on the input and output. I have already replaced the HDMI cable and i continue to have the issue.

That things vibrate less and you don't have a problem (changing the LFE from -3 to -10) says something is loose or close to open. So, that's consistent with the steps we talked about earlier.

Just to be sure, the HDMI connector shell (the outer casing) should be close to flush with the input port case on the Denon when the HDMI connector is fully installed.
Selden Ball's Avatar Selden Ball
02:42 PM Liked: 521
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03-22-2012 | Posts: 7,731
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Also, do *NOT* plug and unplug the HDMI cables while any equipment is powered on. Doing so can cause permanent damage to the electronics, requiring them to be sent out for repair. Unplug all equipment from the wall socket (or turn off the power strip if you use one) before changing the HDMI cables connecting them together. Putting them in standby is not good enough. HDMI circuitry is much more fragile than simple analog audio connections.
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