I am a handyman and installed a Samsung Smart TV on a wall yesterday. The mounting was successful, and the customer helped hang TV onto bracket. In addition, Customer inserted the cables, that had been run behind wall & thru grommets, into slots in back of TV, including power cord. The TV Turned on fine, but this morning the customer tried to setup HDMI cables to FIOS system and found them inoperable. Discussion and Pics show that the male connector was bent & broken off plug housing at the end of cable.
New cables were tried, and only worked in HDMI port3, but not Ports 1& 2 where they had been broken off.
Can this be fixed by other than Samsung Tech, and approx how much will it cost?