Originally Posted by zombi3
I was wondering if anyone has had the issue of video dropouts since installing the March firmware. I have had this issue on several occasions, primarily with HD DVDs. I tried turning off the 1080p Film Mode option and while it seems the issue has improved somewhat, it has not been eliminated. I'm not sure how frequently the dropouts occurred before the March firmware came out, as I installed it right out of the box. Is anyone else still having this issue and if so, is it happening with HD DVD, BD, DVD, or all three?
Yes, I am experiencing them... the screen goes black for a fraction of a second, buth sound remains fine.
Something interesting (but not conclusive) - I just bought this player recently, and haven't watched that many movies on it - maybe 5 or 6.
When I first got the player a few or two ago, I had it plugged into a different tv. I watched about 4 of the 6 movies on my first tv, and didn't notice a single drop-out.
I then got a new tv (my old was being problematic, and replaced under an extended warranty.) Since I got my new tv, I watched Ratatouille on Blu-ray, and noticed no drop outs.
But, I just watched some of Planet Earth on HD-DVD and HAD drop-outs. When I had one, I rewound the disc, and played it back, and the problem area was no longer a problem, but it did it in another part.
Unless the whole thing is purely random, it would suggest that the problem is dependent on the device connected at the other end of the HDMI cable...
So.... my question (and I'll probably post it in the main thread for more visibility is):
Does anyone know whether the drop-outs are a hardware problem for which LG is telling them to return the unit, or is it an HDMI handshake thing that has a chance of being fixed in firmware?
Someone posted that they spoke to LG, and LG replaced the main board for them and that seemed to fix the drop-outs for them.
Should anyone with dropouts be returning their player because of a hardware fault, or is this issue actually workable and being worked by LG? (as hinted by one of their technicians)....