I just got off the chat with Samsung and they are going to send me a disc in the mail. I can't get the damn thing to copy at all. I've tried 5 different CD-Rs with 3 different programs. I even went out and bought DVD-Rs and it didn't work. I followed the informaiton posted in the link about the LG. I don't understand it, I've been waiting to do this since this morning. Any help would be appreciated. Thanks.