I got the word from Geed Squad today that my player can't be fixed so they reimbursed me for the player. Luckily I purchased the extended warranty (which expired next month) - I paid 150 for the unit open box - received a $75 rebate, used it happily for 2 years and now am getting 150 back for a new player. Not bad.
It's been a good run and I've enjoyed the player while I've had it. Luckily I still have my Toshiba A2 - any suggestions on a new player?