Harman Kardon DMC1000 thread - AVS Forum
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post #1 of 195 Old 08-24-2009, 08:58 AM - Thread Starter
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In hindsight I should have started the linked thread here instead of the Video/DVD/Standard forum (I did it because the DMC1000 has a built-in DVD player), and I have asked the Moderators to move it, but just in case they don't I thought I would start this thread. IMO the H/K DMC1000 is a tremendous bargain for those looking for a good music server (with a good upscaling DVD player thrown in for good measure) as it is on clearance for $399 (msrp was $2995).

http://www.avsforum.com/avs-vb/showthread.php?t=1168526


As I said in that thread, I have found that using a HDD based music server has made a very noticeable improvement in my 2 ch audio system. The DMC1000 has some shortcomings as discussed in the thread, but overall it does what I need and at it's clearance price it is a terrific bargain.

"The truth is out there!"
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post #2 of 195 Old 08-24-2009, 12:07 PM
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Quote:
Originally Posted by dsmith901 View Post

In hindsight I should have started the linked thread here instead of the Video/DVD/Standard forum (I did it because the DMC1000 has a built-in DVD player), and I have asked the Moderators to move it, but just in case they don't I thought I would start this thread. IMO the H/K DMC1000 is a tremendous bargain for those looking for a good music server (with a good upscaling DVD player thrown in for good measure) as it is on clearance for $399 (msrp was $2995).

http://www.avsforum.com/avs-vb/showthread.php?t=1168526


As I said in that thread, I have found that using a HDD based music server has made a very noticeable improvement in my 2 ch audio system. The DMC1000 has some shortcomings as discussed in the thread, but overall it does what I need and at it's clearance price it is a terrific bargain.


I got a closeout Harmon Kardon DMC 1000 player/recorder immediately after I saw your post in the DVD player forum.

Like you, I now only run mine as a 2 channel music server. Sound is excellent!

Especially given that the sound comes off this unit's 250GB hard dirve.

Quite a deal at the closeout of $399!

Cheers

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post #3 of 195 Old 08-24-2009, 02:12 PM
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I also ordered the H/K DMC-1000 after reading the above mentioned
thread.I am using it as a music server only and am very happy
with it. At $2600 off of MSRP it is a great bargain!
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post #4 of 195 Old 08-24-2009, 05:23 PM
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I personally thought it belonged in the "Digital Media Servers & Content Streamers"... Oh well, I suppose it doesn't matter much.


As my posts are apparently published on this forum in invisible ink, or I did something absolutely so terrible that I'm on EVERY members' ignore list;
I'm going to try this again... (third try... a charm, right?)



Has anyone tried hooking up an external USB hard drive larger than 160GB?

Will the machine recognize a USB multi-port hub; Does it recognize multiple HDs on this hub?



Thanks in advance, JackJD
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post #5 of 195 Old 08-25-2009, 06:44 AM
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Quote:
Originally Posted by JD View Post

I personally thought it belonged in the "Digital Media Servers & Content Streamers"... Oh well, I suppose it doesn't matter much.


As my posts are apparently published on this forum in invisible ink, or I did something absolutely so terrible that I'm on EVERY members' ignore list;
I'm going to try this again... (third try... a charm, right?)



Has anyone tried hooking up an external USB hard drive larger than 160GB?

Will the machine recognize a USB multi-port hub; Does it recognize multiple HDs on this hub?



Thanks in advance, JackJD


Why don't you call up H/K?

When I've done that (with their Revel speaker division), they've been very helpful as well as intelligent and qualified.

Audiogon shows a phone number of 516-496-3400.

Or check their web site: http://www.harmankardon.com/category.aspx

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post #6 of 195 Old 08-25-2009, 02:34 PM - Thread Starter
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The H/K Contact page shows a phone number for USA customers as 516-255-4545.

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post #7 of 195 Old 08-26-2009, 12:14 PM
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Quote:
Originally Posted by dsmith901 View Post

The H/K Contact page shows a phone number for USA customers as 516-255-4545.


Based on another comment (in the DVD forum where you 1st posted), there is a newer firmware version for the H/K DMC 1000.

Mine came (2 weeks ago) with version 04.04.02

A very recent 1 hour and 9 minute long distance phone call that I made to H/K's above phone number (516-255-4545), got me through 1st to level one in India, and then to level two in USA.

Neither of them was helpful.

1. The new firmware appears to be 04.06.04 (?)

2. It is just over 200MB, which with dial-up is a 20+ hour download!

3. I requested that they send me a free update disk, and the answer was that they can't do that.

4. Out of curiosity, I asked if the new firmware might permit greater than a 160GB USB external hard drive, and the answer was that the level 2 person did not know.

5. I also asked that if I were so venturesome as to void my warranty and removed the 250GB hard drive from the unit, and copy it to a 500GB hard drive on my PC (assuming that I can/could), would a successfully copied 500GB hard drive work???

That question of course went nowhere.

When you deal with support "politically correct" is generally their 1st order of defense (and job safety).

My own hunch is that a properly copied 500GB hard drive will work, but until I do it I won't know for sure.

So much for H/K's vaunted tech support.

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post #8 of 195 Old 08-26-2009, 12:55 PM
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Quote:
Originally Posted by OtherSongs View Post

Based on another comment (in the DVD forum where you 1st posted), there is a newer firmware version for the H/K DMC 1000.

Mine came (2 weeks ago) with version 04.04.02

A very recent 1 hour and 9 minute long distance phone call that I made to H/K's above phone number (516-255-4545), got me through 1st to level one in India, and then to level two in USA.

Neither of them was helpful.

1. The new firmware appears to be 04.06.04 (?)

2. It is just over 200MB, which with dial-up is a 20+ hour download!

3. I requested that they send me a free update disk, and the answer was that they can't do that.

4. Out of curiosity, I asked if the new firmware might permit greater than a 160GB USB external hard drive, and the answer was that the level 2 person did not know.

5. I also asked that if I were so venturesome as to void my warranty and removed the 250GB hard drive from the unit, and copy it to a 500GB hard drive on my PC (assuming that I can/could), would a successfully copied 500GB hard drive work???

That question of course went nowhere.

When you deal with support "politically correct" is generally their 1st order of defense (and job safety).

My own hunch is that a properly copied 500GB hard drive will work, but until I do it I won't know for sure.

So much for H/K's vaunted tech support.

Cheers



According to the harmankardon FAQ page for the DMC-1000 you CAN NOT
upgrade/replace the unit's hard drive! If you wish to use an additional HDD
it must be thru the USB.

I also have a Yamaha CDR-HD 1500 which has a replaceable hard drive. It comes with
a 200 GB drive which can easily be replaced with up to a 500GB drive.
It is however, a bit more expensive(MSRP $850)!
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post #9 of 195 Old 08-26-2009, 06:22 PM
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Quote:
Originally Posted by OtherSongs View Post

Based on another comment (in the DVD forum where you 1st posted), there is a newer firmware version for the H/K DMC 1000.

Mine came (2 weeks ago) with version 04.04.02

A very recent 1 hour and 9 minute long distance phone call that I made to H/K's above phone number (516-255-4545), got me through 1st to level one in India, and then to level two in USA.

Neither of them was helpful.

1. The new firmware appears to be 04.06.04 (?)

2. It is just over 200MB, which with dial-up is a 20+ hour download!

3. I requested that they send me a free update disk, and the answer was that they can't do that.

...

5. I also asked that if I were so venturesome as to void my warranty and removed the 250GB hard drive from the unit, and copy it to a 500GB hard drive on my PC (assuming that I can/could), would a successfully copied 500GB hard drive work???

...

My own hunch is that a properly copied 500GB hard drive will work, but until I do it I won't know for sure.

So much for H/K's vaunted tech support.


Quote:
Originally Posted by grasshoppers View Post

Here is the link for the upgrade. You can order an upgrade cd at the bottom.


http://www.harmankardon.com/product_...3D2761C04429AA


Thank you!

You'd think that a level 2 tech support person might have mentioned that after I'd been on the telephone for more than an hour!! I'll call up H/K tomorrow and find out.

Assuming that you've done the firmware upgrade this past two weeks, is the new version 04.06.04 ???


Quote:
Originally Posted by grasshoppers View Post

According to the harmankardon FAQ page for the DMC-1000 you CAN NOT upgrade/replace the unit's hard drive!


FWIW, while that is a possibility, it is also pretty unlikely. You must not know very much about PC computers (which the DMC 1000 basically is) and especially PC hard drives.


Cheers

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post #10 of 195 Old 08-26-2009, 07:01 PM
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Quote:
Originally Posted by OtherSongs View Post

Thank you!

You'd think that a level 2 tech support person might have mentioned that after I'd been on the telephone for more than an hour!! I'll call up H/K tomorrow and find out.

Assuming that you've done the firmware upgrade this past two weeks, is the new version 04.06.04 ???





FWIW, while that is a possibility, it is also pretty unlikely. You must not know very much about PC computers (which the DMC 1000 basically is) and especially PC hard drives.


Cheers

The new Firmware version is 04.06.04.This is what it shows on
Software update screen after the update.

I will be interested to hear how the upgrade to a 500gb hard drive
goes for you when you decide to do it. I have Replaced sound cards
and video cards on my PC but haven't had the need to mess with any
hard drives.I am always anxious to learn though.
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post #11 of 195 Old 08-26-2009, 07:31 PM
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Quote:
Originally Posted by grasshoppers View Post

The new Firmware version is 04.06.04.This is what it shows on Software update screen after the update.


Thank you very much for confirming that.

Quote:
Originally Posted by grasshoppers View Post

I will be interested to hear how the upgrade to a 500gb hard drive goes for you when you decide to do it. ...I am always anxious to learn though.


Don't hold your breath because I'm not going to open the unit anytime soon.

With regard to hard drives, the 1st question is what file system (least costly for H/K) are they likely to have used? Odds are either FAT32 or a Unix file system.

If FAT32, I already have adequate experience (and adequate software) for making a full "backup" copy of a 250GB hard drive to a 500GB hard drive.

The open question is whether or not they'd have put in a software check of the size of the hard disk.

I'd be surprised if they did, but wouldn't bet my life on it.

So you make the copy, and now have the original disk and the larger copy of it; you plug in the new larger hard drive into the unit and use it. It either works or it doesn't. You keep the original 250GB hard drive as your fall-back, I mean last time I checked (more than 2 years ago) these large hard drives were already at the $100 price level, so we're not talking about that much money.

If it's a Unix file system, I'm rusty there and will have to do some extra homework there.

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post #12 of 195 Old 08-27-2009, 10:36 AM
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Quote:
Originally Posted by grasshoppers View Post

Here is the link for the upgrade. You can order an upgrade cd at the bottom.


http://www.harmankardon.com/product_...3D2761C04429AA


That link doesn't work. But anyway I found it before and I can find it again when I need to.

With regard to ordering it from H/K (and paying some fee for them mailing an upgrade disk to me), I realize that I've had a net-book computer (wifi cabable) this past 3 months that I've so far not done much with.

I also have a local library that has a T1 line and free wifi.

So with that, a 200+MB download should be a piece of cake.

i.e. as opposed to a 20+ hour dial-up download nightmare.

Just took a night of sleeping on it to think of that.

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post #13 of 195 Old 08-27-2009, 11:35 AM
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Wow! They seem to have removed access to the firmware update...

Wonder what that's all about ???
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post #14 of 195 Old 08-27-2009, 01:49 PM
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Quote:
Originally Posted by JD View Post

Wow! They seem to have removed access to the firmware update...


I just took an extended search for the firmware update, and was not able to find it.


Quote:
Originally Posted by JD View Post

Wonder what that's all about ???


Good question.

I've got roughly 2 weeks to return this thing for a refund, and am considering that.

It still seems to me like quite a good deal at it's closeout price; I'll just wait it out for the next 10 days and see what turns up out on the H/K web site.

Cheers

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post #15 of 195 Old 08-27-2009, 02:58 PM
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Quote:
Originally Posted by JD View Post

Wow! They seem to have removed access to the firmware update...

Wonder what that's all about ???

Sorry about that folks! The link worked for about 24 hours.
On the re-direct it does say "for your protection ...links clicked
from other websites will cause this error!"

So here are the directions:
1) goto "harmankardon.com"
2) click "product support> home"
3) under current products tab find DMC 1000
4) "Upgrades for your product" is about halfway down
5) click on the link and the "order disc" button is at the bottom.

Hope this helps
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post #16 of 195 Old 08-27-2009, 06:12 PM
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Quote:
Originally Posted by grasshoppers View Post

So here are the directions:
1) goto "harmankardon.com"
2) click "product support> home"
3) under current products tab find DMC 1000
4) "Upgrades for your product" is about halfway down
5) click on the link and the "order disc" button is at the bottom.

Hope this helps


Thank you for the detailed walk through.

And yes, the "Upgrades for your product" is still there and still seems to offer the download of the latest firmware.

All I need to do now is get my netbook wifi going.

Cheers

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post #17 of 195 Old 08-27-2009, 06:38 PM
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OK..has anyone gotten this thing to work with gapless spaces between tracks when it's that way on the cd. Court and Spark and the Beatles "Love" are causing me major grief..(Love is unlistenable)It's not necessarily a deal killer but I have too many CD's where one track goes directly into another that unless there's a fix..I suppose I could spend time ripping, joining tracks, burning..etc (then of course Gracenote won't work).
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post #18 of 195 Old 08-29-2009, 12:21 PM - Thread Starter
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I had better luck with H/K CS through an email and they said they have mailed me a preloaded CD with the upgrade. I will let you all know if/when it arrives.

In the past H/K has always had excellent CS right here in the US, and it pains me to read they are now contracting it out to someone in India. At least my email was forwarded to this guy:

John M. Rico
Technical Document Specialist
Harman Consumer Group
8500 Balboa Blvd.
Northridge, CA. 91329

Maybe if we can get his phone number and call him direct it will help get some answers. I reported the bad link to him, FWIW.

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post #19 of 195 Old 08-31-2009, 08:09 PM
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Maybe the lack of gapless audio isn't an issue for others but I find it a royal pain. Anyway here's H/K's response. I hate to bash a product I'm otherwise satisfied with but at the original price I can't believe they didn't try to solve this as there are more than a few albums with contiguous tracks. Apple did it for Itunes..and several DVD audio players have done it with firmware.

"Hi Frank,

Unfortunately, there is no way to eliminate the time between tracks. The code has to decode the audio so there is a limitation.

Best Regards,
Vu Le
Internet Support Specialist
Harman Consumer Group
Northridge, CA"
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post #20 of 195 Old 09-02-2009, 07:28 AM - Thread Starter
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The upgrade CD arrived promptly and installed without issues, so IMO that is the way to go. Meanwhile, I got some quesstions answered by John Rico at H/K tech support.

1. Good news is the 160 GB limitation on the external HDD appears to be less of a problem - he said they have tested successfully up to 320 GB, and left it open as to going even larger.

2. He confirmed that the 250 GB HDD cannot be replaced with a larger HDD (or at all), because the software operating system resides on the HDD so you would be lost without access to that anyway.

3. The display does not show track number on CDs (of course the track title does show below) but it will show title and chapter information on DVDs.

I am still waiting on an answer whether they can add support for FLAC via another upgrade. That would be great but I am not holding my breath.

Other thoughts:

I am looking at buying a small 7" portable TV to provide permanent on-screen display so that I don't have to turn on my 42" plasma just to access the music. If anyone has any recommendations I would appreciate input. Models I plan to try include the Haier that Target has on sale right now; the Supersonic on sale at HH Gregg, and possibly the Digital Prism model at Walmart that looks to be the same as the Haier but with a glossy case.

I played a DVD just to see if it displayed the chapter numbers and it does, but realized very quickly that this machine should not be used for DVD playback unless you have it in another room or equipment rack - it is way way too noisy when playing a disc.

Sound quality utilizing a separate Benchmark DAC-1 continues to impress me. Feeding the Benchmark off a HDD really does result in a very noticeable improvement, especially as it allows a step-up in volume levels without penalties of increased noise. With every CD I play back I am hearing levels of detail and quality of bass and treble that I never heard using a CD player as a transport source. That alone makes this device a tremendous audio bargain. It is not perfect for sure, but at the closeout price they are selling for, and especially if used with a good separate DAC, it is the audio bargain of the year, IMO.

"The truth is out there!"
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post #21 of 195 Old 09-02-2009, 08:20 AM
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Quote:
Originally Posted by dsmith901 View Post

The upgrade CD arrived promptly and installed without issues, so IMO that is the way to go.


That's useful feedback, thanks.

Quote:
Originally Posted by dsmith901 View Post

Meanwhile, I got some quesstions answered by John Rico at H/K tech support.

1. Good news is the 160 GB limitation on the external HDD appears to be less of a problem - he said they have tested successfully up to 320 GB, and left it open as to going even larger.

2. He confirmed that the 250 GB HDD cannot be replaced with a larger HDD (or at all), because the software operating system resides on the HDD so you would be lost without access to that anyway.


Good news on the size limit of an external hard drive.

With regard to replacing the 250GB internal hard drive, odds are that it can be done and without too much difficulty.

I mean, the DMC 1000 is just a limited personal computer with a quiet fan. It most likely uses Unix, as Tivo units reportedly do.

Cloning the hard drive of a personal computer, for backup, is a commonly done thing, and every clone program that I've seen permits the new/cloned hard drive to be the same size or bigger.

For Windows (current file systems are NTFS and also still the older FAT32), and Unix (Unix file systems and also FAT32), hard drive cloning program discs can be bought and for not all that much money, say roughly $40.

So you pull the drive out and plug it into an open slot on your PC, then boot using (i.e. from) the cloning program disc (all of them that I've come across are bootable discs).

The risk is that people run, that have never cloned a disc before, is that they will wipe out the boot disc of the PC by mistake.

I need to move this unit (DMC 1000 player) to a 3rd rack. When I do I'll take a look at if I can open it up without it being obvious, just in case I need to send it in for warranty service. If I do open it up and plug it into my PC, it'll just be to check what the file system is.

Quote:
Originally Posted by dsmith901 View Post

Other thoughts:

I am looking at buying a small 7" portable TV to provide permanent on-screen display so that I don't have to turn on my 42" plasma just to access the music. If anyone has any recommendations I would appreciate input. Models I plan to try include the Haier that Target has on sale right now; the Supersonic on sale at HH Gregg, and possibly the Digital Prism model at Walmart that looks to be the same as the Haier but with a glossy case.


Why not go ahead and buy a small TV and try it? i.e. at a local store that has a good return policy. Just make sure that it has good definition because it's going to be hard to read the titles and other print on a small screen. Cable choice for Video might also be a factor with a small TV, but even HDMI cable can usually be run for 12 or more feet without problem. Clearly the one video cable you wouldn't want to run is the clunky 3 cables red/green/blue for component video.

Looking forward to your feedback on this.

Quote:
Originally Posted by dsmith901 View Post

I played a DVD just to see if it displayed the chapter numbers and it does, but realized very quickly that this machine should not be used for DVD playback unless you have it in another room or equipment rack - it is way way too noisy when playing a disc.


I'm surprised by this noise comment.

To me my unit is acceptably quiet.

Either you're a lot more demanding over noise than I am, or perhaps there's something wrong with the fan setup on your unit?


Quote:
Originally Posted by dsmith901 View Post

Sound quality utilizing a separate Benchmark DAC-1 continues to impress me. Feeding the Benchmark off a HDD really does result in a very noticeable improvement, especially as it allows a step-up in volume levels without penalties of increased noise. With every CD I play back I am hearing levels of detail and quality of bass and treble that I never heard using a CD player as a transport source. That alone makes this device a tremendous audio bargain. It is not perfect for sure, but at the closeout price they are selling for, and especially if used with a good separate DAC, it is the audio bargain of the year, IMO.


I've seen your occasional comment(s) on DAC units before. So far I've resisted, but given with what I've done elsewhere in my system maybe I'll make that my next project.

Any good reason to not buy a used DAC on Audiogon?

Cheers

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post #22 of 195 Old 09-03-2009, 07:57 AM - Thread Starter
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"Any good reason to not buy a used DAC on Audiogon?"

None whatsoever, but keep in mind the biggest issue with any separate DAC is jitter, so be sure you get one that does a good job with that, and IMO the Benchmark is superior in that regard.

As to the noise issue - it was only while playing the DVD - the unit is very quiet when playing back recorded music. But playing the DVD it made the same high speed noise as it does when loading a CD, and that is not acceptable. It may get quieter after a few minutes - I only played the DVD for about a minute to see if chapters were displayed on the front and they were. But it's moot for me as I already have a great DVD player that I prefer anyway, and why put the extra wear on the DMC1000 player?

As for cloning the HDD, I guess that is possible, but you won't you still end up with the same software which itself limits the HDD size?

As for a small TV - they are more expensive and take up more space than I want since I want something at my elbow, plus they don't have battery backup that I want to use during power outages. Resolution is the biggest issue and yes I will buy and try and look for that so I will let you know. And on that same topic, my searches for a small convenient display revealed the fact that CE companies have really missed the boat by leaving out video (AV) inputs on most portablel DVD players and on all (as far as I can find) digital photo/video viewers, which usually have higher resolution.

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post #23 of 195 Old 09-03-2009, 02:11 PM - Thread Starter
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Okay, just want to report that I picked up a Haier HLT71 7" portable TV from Target (on sale for $99) and gave it a try. The good news is it is a very nice little battery powered TV, with a good digital tuner and overall functionality. PQ is low rez but pretty good for a small TV this size; the built-in speakers are equally low rez and tinny sounding, but useable. If anyone is looking for a 7" portable battery powered TV I think this is pretty good for the price. I was surprised that I could pick up 6 local digital channels just using the monopole antenna, and it picked up all the cable channels available as well. The bad news is the low rez makes it very difficult, though I would not say impossible, to read the DMC1000 text information. It would do in a pinch but I hope to do much better. And since that is the primary reason for the purchase I will be returning it and taking a pass on any other 7" LCD TVs as they apparently all have the same resolution.

So now I have ordered a 8.5" Artec portable TV from Walmart ($148) that has 720 x 480 resolution, about double that of the Haier. It will ship to the store to save on shipping costs, which means I won't have it for a couple of weeks so a review of that one will have to wait a while.

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post #24 of 195 Old 09-03-2009, 02:24 PM
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Quote:
Originally Posted by dsmith901 View Post

As to the noise issue - it was only while playing the DVD - the unit is very quiet when playing back recorded music. But playing the DVD it made the same high speed noise as it does when loading a CD, and that is not acceptable. It may get quieter after a few minutes - I only played the DVD for about a minute to see if chapters were displayed on the front and they were.


Both the DMC 1000, and one Tivo unit that I tried and returned, run all the time.

Unless of course, you pull the power cord.

For the DMC 1000, I do not let it run all the time. I power it down with the rear on/off power switch.

When I turn on the DMC 1000 (via the rear on/off), the fan runs at high speed and is noisy for roughly 5 seconds and then quiets down by a lot.

I didn't notice the fan speeding up when I played DVD movies, so I suspect that you may have a problem with your unit. I'll again use it later tonight for a DVD movie and do a short follow-up on this.


Quote:
Originally Posted by dsmith901 View Post

But it's moot for me as I already have a great DVD player that I prefer anyway, and why put the extra wear on the DMC1000 player?


Agreed.

Quote:
Originally Posted by dsmith901 View Post

As for cloning the HDD, I guess that is possible, but you won't you still end up with the same software which itself limits the HDD size?


I'd be very very very surprised if the software operating system, that they have on the hard drive, does any check of the hard disk size. The one reliable way to find out is to pull out the 250GB hard drive, and if you can clone it to a 500GB (or larger) hard drive.

Plug in the new/bigger hard drive and you still have the original (set aside) as your fall-back if any problems develop with using the bigger hard drive.


Quote:
Originally Posted by dsmith901 View Post

As for a small TV - they are more expensive and take up more space than I want since I want something at my elbow, plus they don't have battery backup that I want to use during power outages. Resolution is the biggest issue and yes I will buy and try and look for that so I will let you know. And on that same topic, my searches for a small convenient display revealed the fact that CE companies have really missed the boat by leaving out video (AV) inputs on most portablel DVD players and on all (as far as I can find) digital photo/video viewers, which usually have higher resolution.


Like I said, buy a small high def flat screen (at least 720p) TV from a local company that has a good return policy.

Anything else is pure guesswork.

Cheers

The best is the enemy of the good. Voltaire (1694-1778)

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post #25 of 195 Old 09-04-2009, 04:01 PM
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Quote:
Originally Posted by dsmith901 View Post

As to the noise issue - it was only while playing the DVD - the unit is very quiet when playing back recorded music. But playing the DVD it made the same high speed noise as it does when loading a CD, and that is not acceptable. It may get quieter after a few minutes - I only played the DVD for about a minute to see if chapters were displayed on the front and they were.


Quote:
Originally Posted by OtherSongs View Post

When I turn on the DMC 1000 (via the rear on/off), the fan runs at high speed and is noisy for roughly 5 seconds and then quiets down by a lot.

I didn't notice the fan speeding up when I played DVD movies, so I suspect that you may have a problem with your unit. I'll again use it later tonight for a DVD movie and do a short follow-up on this.


With regard to DVD movie playback, you are correct and I am wrong.

The fan on this unit (DMC 1000) seems to have 3 speeds: low, medium, and high.

For whatever reason, when I played a DVD movie the fan runs at medium speed.

Aside from the initial turnon high speed (5-to-10 seconds), everything else runs at low speed.

Cheers

The best is the enemy of the good. Voltaire (1694-1778)

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post #26 of 195 Old 09-09-2009, 06:12 AM - Thread Starter
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Quote:
Originally Posted by OtherSongs View Post

With regard to DVD movie playback, you are correct and I am wrong.

The fan on this unit (DMC 1000) seems to have 3 speeds: low, medium, and high.

For whatever reason, when I played a DVD movie the fan runs at medium speed.

Aside from the initial turnon high speed (5-to-10 seconds), everything else runs at low speed.

Cheers

Yes, I think the fan is running too high with DVD only playback. Seems to me this is something H/K should fix with a software upgrade. I will contact H/K tech support and see if I can persuade them to do that. Fortunately, it is not a problem with music playback or I would have returned it right off.

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post #27 of 195 Old 09-09-2009, 07:44 AM
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It looks like the $399. price for the DMC-1000 is over.

Checked their website and the price is back to $2999.

Hope everyone who wanted one got one!
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post #28 of 195 Old 09-09-2009, 07:47 AM
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Anyone wanting to pick up a HK DMC1000 should check out this listing on eBay. Harman Kardon is now selling refurbished units for just $150!
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post #29 of 195 Old 09-09-2009, 10:59 AM
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Gee, already? I was debating on whether I should join in but didn't really know if it was what I needed...now I don't need it!
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post #30 of 195 Old 09-09-2009, 05:03 PM
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Quote:
Originally Posted by FTracy3 View Post

Maybe the lack of gapless audio isn't an issue for others but I find it a royal pain. Anyway here's H/K's response. I hate to bash a product I'm otherwise satisfied with but at the original price I can't believe they didn't try to solve this as there are more than a few albums with contiguous tracks. Apple did it for Itunes..and several DVD audio players have done it with firmware.

"Hi Frank,

Unfortunately, there is no way to eliminate the time between tracks. The code has to decode the audio so there is a limitation.

Best Regards,
Vu Le
Internet Support Specialist
Harman Consumer Group
Northridge, CA"

Ouch, that'd be a killer for me. Too many gapless albums. How bad is it?

Jack Gilvey
SVS Customer Service

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