You may to reread the way the BBB works. I posted that explanation once for you.
One of the tenets of the BBB although they are NOT an enforcement or regulation operation but merely a reporting agency, is that they require companies to follow approved regimens of customer communication, honesty and not to engage in tactics that are less than professional and responsible- to paraphrase.
To THAT end Mr. HEA you have failed miserably and repeatedly.
Not one time have you provided ANY references as to education, experience, qualifications, available test equipment and/or procedures, warranty explanations, parts references, rationale as to a particular "mod" and I use that term extremely loosely and with a great deal of amusement.
As many have asked, provide us with anything factual and without resorting to the juvenile whining that we are ganging up on you and we will acknowledge your operation MAY have some measure of legitimacy.
I can not say I have EVER run across a "professional" company that has such a shoddy haphazard and totally unreliable or believable business model.
One question that I am quite curious about: Do you use off the shelf tin foil or High resolution, phase aligned, and thermally compressed, micro machined, and mirror buffed tin foil?
By the way, any membrane type structure such as tin foil inside an electromechanical device will act as a resonating surface to any form of mechanical vibration regardless of source or frequency.
That kind of negates the purpose of the blue goop elsewhere in the unit.
Prove me wrong.