Join Date: Jul 2007
Location: Calgary, Alberta
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Skipping issues with Tea for the Tillerman, Goodbye Yellow Brick Road and Glad Rag Doll
Has anybody purchased these albums and if so do you have any issues.
Below is the email I sent to HDtracks. Initially, kind of got the brush off, as obviously someone did not think to read my issues right thru. After a second reply, they resent the 3 albums . i deleted the original and proceeded to download again. No issues with the 2nd download. But the issues are still there. Affecting different tracks slightly. The sound itself is great and compares to the other hi-def records I own, however, there is definite skips type of issues. The same skips occur at the same spot no matter how many times i play them. The Diana Krall is the worst by far with issues on most tracks. These are my first purchases with the upgraded HD-Downloader.
Music is on a Mac supported WD drive. The only thing on the mini is OSX Mt Lion and Amarra Hi-Fi (on SSD). Hard wired with cat6 for internet.
HDtracks response to my third inquiry after the second install was to contact Amarra. I would think that if it was an Amarra issue, it would affect my other albums. Why only these 3? and not the sampler that was picked up at the same time with the same hook up etc. All my other ripped music at 44.1, 48, 96 an 192 plays fine.
Any suggestions are most welcome, as I'm totally frustrated.
I purchased the attached as well as the 2013 Sampler. On initial download it failed, but I succeeded the following day.
Now that the holidays are over, I got to actually sit down and listen. The sampler comes out perfect with no issues. On this order however I have quite a few hiccups. Part of the music goes missing for a partial second. It almost sounds like a skip. This is repeatable every time I played it.
This happens on the following albums:
Tea For the Tillerman
#4 Sad Lisa - an additional note at the end of the song
#9 On the road to find out - 3:40 to 3:50 - skips + extra note at end
# 10 Father & Son -there is voice saying "welcome" near the end that does not belong in this song
#11 - when song 10 was complete, it did not move to 11. If 11 was selected, than it would play.
Goodbye Yellow Brick Road
#1 Funeral for a friend - and additional note at the end
# 5 - Song has no title - 1:07 sounds like Diana Krall voice for a split second
#11 - plays fine, but a loud beep sound at the end
Diana Krall - Glad Rag Doll
ONLY songs # 12, 14 & 15 play without any issues.
There are considerable skips especially on the first half of the album. With multiple issues within the same song.
I have double checked my equipment and went back and played every high def song I have to make sure there are no universal issues. Your 2013 Sampler, Audiogon 2012 Sampler, Dusty Springfield, Fleetwood Mac and War which I purchased from you previously all work perfectly.
Any ideas on what's going on or how I can fix this will be greatly appreciated. "