Join Date: Apr 2010
Location: New Rochelle, NY
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I can't play a DVD any longer on my player. When I insert a DVD, the player tries to read the disc but can't. The LED display on the unit reads "Err" and the disc tray is then ejected. I tried about a dozen disks, same issue with each disk.
I did some searching on the web and came up with this recommendation:
1. look for a tiny, transparent button that lies underneath the DVD. This is the lens.
2. Soak a cotton swab with isopropyl alcohol (rubbing alcohol) and gently clean the lens. Clean the circuit boards, which are green. Look at the cotton swab to see if it's dirty. If so, then you have likely solved the problem. Allow the rubbing alcohol to dry for a minute.
3. Spray a can of compressed air inside the player to dislodge dust.
4. Replace the DVD cover and reinsert the DVD. It should now play normally.
Any thoughts on what else I should do or not do from what I posted?
I've had this player for a number of years and I use it daily. I hope it is just a matter of cleaning but any feedback on what may be the issue is appreciated. I do not intend to send it out for repairs, it is not worth the hassle and cost of labor.