I've missed participation in the Great Sovereign discussions, but I figure I'll bring you up to the current evolution of my madness/system, because I'm having a connectivity issue with my Escient units (I still use an Entre downstairs), but I'd love to hear what the guys on this site might opine.
Rather than redescribe the scenario, I'll copy what I sent to Escient Support today:
I have four fireballs in my theater/music room.
1. DVDM-100 controlling three Sony changers
2. DVDM-300 controlling three Kenwood Changerss
3. DVDM-100 controlling three Sony Changers
4. DVDM-100 controlling one Sony changer (for SACD alone)
My internet connectivity is via cable modem which is connected to a wireless router, and which has a switcher connected to it, due to the multiplicity of ports necessary.
This past week, I had a Crestron system added to the mix. Once the Crestron had been developed to some basic functionality (including with all the Escients), Itried getting both DVDM-100s to look up some basic discs (one of which was The Birdcage), and couldn't find them. I tried with both.
I also tried getting the DVDM-300 to look up some Concert DVDs, things like Bruce Springsteen, Rod Stewart (I.e., expected titles), and it wouldn't work.
I wanted to see if I was getting out to the internet with the Escient units. Cory at Escient had me try the 8020 force reregistration trick on one of the DVDM-100s and, despite "passing" the tests of ethernet connectivity, the Escient would begin to register . . . then fail. Sometimes after a few minutes, sometimes immediately. We attributed the problem to something in the routers/switcher that was just failing me to get out.
I tried to download the software on the DVM-300 and this didn't work. So I tried the 8020 trick there, and, voila, same problem. Can't re-register the unit (all of these units had previously registered in the past through these same routers, so I was gettting impatient.
Then I tried something that should have solved the problem--if it was the routers. Rather than connect the ethernet cable from the cable modem into the router, I connected it directly into DVDM-100(1) (with all the movies in it). Same problem.
In a fit of desperation, knowing that I had a direct connection to the internet that was working for every possible device in the world except these four Escients, I tried a factory restart. Well, it restarted, but entering my ip information, etc. and once again passing the "connectivity" test, I tried registration . . . which again failed.
I need to get this problem solved, and it seems very likely that the problem could be at the Escient server's end. I was hoping that someone would be there over the weekend to try and troubleshoot me through this, but I've got to get this resolved by tuesday, because the Crestron folk are returning and my system is literally built around Escient control units.
I think I've described the problem adequately, and I'm hoping there's a solution.
The way I look at it, they can't blame the router if the same thing happened (unable to re-register with the Escient Server) if I took the router out of the loop. Am I missing something?