Originally Posted by Brian Conrad
Part two depends on the title you selected. If it happened to be a "popular" title on Netflix then there may be contention for it at the servers though they seem to be improving this as time goes by.
I assumed Netflix is using cloud technology that allows spawning multiple servers when demand calls for it. That's what we do at work but our customers pay extra for it..
You can find folks in this thread who have good connections and were able to watch a title at 1080p all the way through but it wasn't "popular" and as soon as they selected a "popular" title had problems.
I'm sure it works great, from time to time, and that's good enough these days.
The mindset of technology has changed over the past twenty years. When I did computer systems back then, everything had to work because we caught hell whenever our customers discovered a bug. We dedicated hundreds of man-hours testing everything before we shipped it.
My company did a survey of our customer base a couple of years ago and discovered, to our shock, that our customers who had experienced the most bugs in our software (which we fixed) had a higher
opinion of our products than those who experienced fewer bugs. Those who experienced none were indifferent! We are now letting our customers do most of the testing for us so they'll like our product more.
We call this the "diving catch" phenomenon. The outfielder who strolls over and catches a ball makes it look too easy. The outfielder who was scratching himself and has to run full speed to make the catch looks like an All-Star.
This is what TiVo did. The original Premiere HD interface was useless but people are thrilled with the new interface which is barely usable. I assume they'll fix the streaming problem too and look like geniuses!