I have a perplexing situation pertaining to Netflix streaming. I am streaming using a Panny 320 blu-ray player. I have a fast internet connection and a fast dual router. I am able to stream Vudu at the highest HDX quality every time at the full three bars. I also stream Amazon content in HD with no problems. I also stream Netflix with no buffering issues. So all would appear to be great.
I know that Netflix adjusts the quality of their stream based on the speed of the connection. Although the picture quality looks good streaming Netflix, it doesn't look like 1080P HD quality or anything close to it. So I decided to call Netflix and ask them what speed they showed me streaming their content. I was surprised when the rep told me I was averaging only about 2.5 mg. In order to get full 1080P quality, I'm told one needs to stream at about 5 mg. But how could I be streaming at only 5 mg when I'm streaming Vudu in HDX with the full three bars which would mean I must be streaming at a fast rate. So I called Vudu and the rep told me I was streaming Vudu at 10 mg. Very fast indeed. Then I called Amazon and the rep told me I was streaming on that site at about 8 mg. Why would Netflix be so far below the other two when I'm using the same blu-ray, the same router and the same PC to stream them all.
I tried streaming from my Samsung TV instead of the Panny blu-ray and the results were about the same. Very fast on Vudu and Amazon and very slow on Netflix.
Is Netflix throttling their stream? Is there any reason on earth why that service would be streaming so much slower than the others? I wonder if anyone here has called Netflix to ask what speed they show being streamed. Is it possible that no one is able to stream Netflix at a fast rate? That would mean no one is getting HD so that doesn't make sense. The picture definitely looks better than SD.
As I said, I am not having any buffering issues, but the idea that I am streaming at such a slow speed and therefore at such a low quality bothers me. And it doesn't make sense that it would be so much slower than the other streaming services.
Does anyone have any idea as to what could cause such a discrepancy and if the numbers the Netflix reps are giving me are even accurate?