Originally Posted by Blasst
Ask this question in the LG 390 thread.
Call NetFlix again and ask to speak to a supervisor in technical support.
Call LG and ask to speak to a supervisor in technical support.
Well, I've done all that.
I've also reset my router, checked for a firmware update and tweaked various settings in my router config. Nada.
I've also been looking for my old router so I can try it.
Netflix and LG keep blaming each other. LG support is absolutely WORTHLESS. On one call they had me reinitialize Netflix and when that failed to solve anything they wanted me to send the unit in. Worse, after I exchanged the player and the new one was doing the same thing they still wanted me to send it in for repair. Seriously, what kind of troubleshooting is that?
I've also googled 300 different ways to Sunday and am coming up with nothing.
If I don't get this resolved next week I'm returning the player and trying a different brand. Even if I get another player I'd like to know what could possibly be causing this issue.
If it's the player or netflix then why do I seem to be the only one having this issue? If it's something on my end, my internet connection or router, etc, I want to know so I can make the necessary changes.
I had hoped the mystery of it would pique the interest of at least a few technophiles here. I'd like a little more detailed help than call LG and/or Netflix and update the firmware. I'm well beyond those steps.