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post #1 of 25 Old 05-03-2011, 12:05 PM - Thread Starter
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I've been searching everywhere for some sort of confirmation of what standalone players can display netflix' subtitles but I can't find any. My options are: An xbox360 (I wanted to make sure before I sign up for live just to see for myself), a PS3 (I can't test myself because PSN is down) or buying a cheap used WD live plus HD.
I tried boxee on my PC (it's connected to a TV) and it doesn't display subs. XBMC opens a browser window, which is cheap and doesn't display every HD content in HD.

Thanks for any feedback.
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post #2 of 25 Old 05-03-2011, 12:20 PM
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I think they can all display subtitles.

Or do you mean closed-captioning? I assume you do. I know PS3 does (not sure on the others), but they're only available on select titles at the moment. I don't really know how many or which ones though.
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post #3 of 25 Old 05-03-2011, 12:27 PM - Thread Starter
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Yeah, I meant close-captioning, as in not embedded to the movie itself. Most movies I tried on the web player do have them (not many though, I just started my trial). So the PS3 is the only way? I heard the netflix app for it was not that good...
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post #4 of 25 Old 05-03-2011, 10:20 PM
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I'm not sure why you would think the netflix app for ps3 isn't that good.

Hopefully you like the various UIs it has, because those are the exact same ones rolling out to most every other device. The WD Live Plus just got updated to that same UI and I'm pretty sure it supports closed captions and surround sound now. The Xbox 360 does not.
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post #5 of 25 Old 05-25-2011, 07:21 PM
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Someone posted the following nifty link in TiVo Community Forums:
http://movies.netflix.com/Subtitles?lnkctr=mfsub (It's one of the links on the Netflix site footer, "Subtitles and Captions").

I really wish they'd do something like this for titles with 5.1 sound--I'm pretty tired of updating the list I created.

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post #6 of 25 Old 05-27-2011, 06:26 AM
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The following devices can display closed-captioning in Netflix:

PS3
Wii
Panasonic 2011 Blu-ray and home theater systems (e.g.DMP-BDT110, 210, 310)

There may be a couple of others but I need to double check....

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post #7 of 25 Old 05-27-2011, 09:57 AM
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I thought that any Netflix device that supports Dolby Digital would also support closed captions but this does not appear to be the case. Apple TV does not support closed captioning in Netflix (I turned on CC in the general options as well but no dice). If it does support it, there's not an obvious way to activate it in the UI.

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post #8 of 25 Old 05-27-2011, 01:20 PM
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Quote:
Originally Posted by RangerOne View Post

I thought that any Netflix device that supports Dolby Digital would also support closed captions but this does not appear to be the case. Apple TV does not support closed captioning in Netflix (I turned on CC in the general options as well but no dice). If it does support it, there's not an obvious way to activate it in the UI.

When you say General options, do you mean a specific setting in the ATV's setup menu? Because NF titles with captions, must be enabled on each individual title on that title's summary page. A title that offers captions, there's a tab on it's summary page under Audio and Subtitles. When you have a chance, check the movie "Gun"...I activated the captions to see what they looked like a this past Saturday (using the PS3), so I know that particular movie has them.

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post #9 of 25 Old 05-27-2011, 01:35 PM
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Quote:
Originally Posted by RangerOne View Post

The following devices can display closed-captioning in Netflix:

PS3
Wii
Panasonic 2011 Blu-ray and home theater systems (e.g.DMP-BDT110, 210, 310)

There may be a couple of others but I need to double check....

There's a not-entirely-up-to-date FAQ entry on Netflix' site: "What devices can display subtitles for movies and TV shows I watch instantly?". It doesn't include the Panasonic devices but it does have everything else I'm aware of.

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post #10 of 25 Old 05-27-2011, 01:39 PM
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Quote:
Originally Posted by RangerOne View Post

The following devices can display closed-captioning in Netflix:

PS3
Wii
Panasonic 2011 Blu-ray and home theater systems (e.g.DMP-BDT110, 210, 310)

There may be a couple of others but I need to double check....

There's a not-entirely-up-to-date FAQ entry on Netflix' site: "What devices can display subtitles for movies and TV shows I watch instantly?". It doesn't include the Panasonic devices but it does have everything else I'm aware of.

EDIT: Links in posts on AVS Forum appear to be currently broken. That FAQ entry is http://www.netflix.com/Help?action=2&jsEnabled=false&faqtrkid=5&p_faqid=4462.

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post #11 of 25 Old 05-27-2011, 05:26 PM
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Quote:
Originally Posted by Westly-C View Post

When you say General options, do you mean a specific setting in the ATV's setup menu? Because NF titles with captions, must be enabled on each individual title on that title's summary page. A title that offers captions, there's a tab on it's summary page under Audio and Subtitles. When you have a chance, check the movie "Gun"...I activated the captions to see what they looked like a this past Saturday (using the PS3), so I know that particular movie has them.

Yes, this menu is missing on the Apple TV's Netflix client. The setting in the setup section of the Apple TV must only apply to iTunes content.

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post #12 of 25 Old 04-04-2012, 05:33 PM
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Do smart tv's that have their own ethernet port support closed captions/subtitles?

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post #13 of 25 Old 04-04-2012, 06:11 PM
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Quote:
Originally Posted by rjhseven View Post

Do smart tv's that have their own ethernet port support closed captions/subtitles?

Netflix's FAQ had this:
Quote:


Q: What devices can display subtitles for movies and TV shows I watch instantly?

A:
The following devices support subtitles for streaming movies and TV shows in all regions: PC/Mac PS3 Wii Xbox iPhone, iPad, and iPod Touch Apple TV Some other devices including Boxee Box by D-Link, Western Digital TV Live Plus, Logitech Revue and Sony Internet TV, support subtitles in the US, Canada, and Latin America.If you would like more information about whether or not subtitles are available on a device in your region, please contact Netflix customer service.

This is not a complete or up to date list--it doesn't include Roku 2 and the Panasonic 2011 and 2012 3D BD players, for instance. I assume that Sony Internet TV is integrated into some Sony TVs.

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post #14 of 25 Old 04-05-2012, 05:11 AM
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Quote:
Originally Posted by rjhseven View Post

Do smart tv's that have their own ethernet port support closed captions/subtitles?

My two don't, a Sony and an LG. I like caps so I watch Netflix on a Roku 2.
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post #15 of 25 Old 06-03-2012, 12:03 PM
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Originally Posted by joed32 View Post

My two don't, a Sony and an LG. I like caps so I watch Netflix on a Roku 2.

Hi SONY BRAVIA KDL 32EX720 does not have subtitles option for netflix.
I talked to support on sony chat and they told me that "Sony TV does not support Line 21 data which is the reason why the closed caption/subtitle may not be displayed for the particular movie.".

they also noted that "There are no Sony TV that support the Netflix CC in them.".
They probably mean BIV TVs.

I reached Netflix and they were supprised and told me, that their software has this capability and they dont know why itis not shipped by Sony.

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post #16 of 25 Old 06-03-2012, 12:59 PM
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Quote:
Originally Posted by mightypolo View Post

Hi SONY BRAVIA KDL 32EX720 does not have subtitles option for netflix.
I talked to support on sony chat and they told me that "Sony TV does not support Line 21 data which is the reason why the closed caption/subtitle may not be displayed for the particular movie.".

That's a irrelevant response--it's the Netflix player firmware which would display the subs/captions, not some generic subtitle display capability of the television. Either the app does it or it doesn't.

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post #17 of 25 Old 06-04-2012, 01:36 AM
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Funny, i wrote question again.
Now via email and got answer: "I understand your concern regarding displaying subtitles while streaming Netflix videos through the Television. As mentioned from our chat support agent, the Sony Television does support the subtitles from Netflix videos, only if that particular video contains the Line 21 data. However, for further assistance regarding the issue, please contact our Telephone support team and they will be happy to assist you. You can contact them at: (800) 222-7669 or (239) 768-7669 Intl.".

Is this relevant answer?
What i know is that line 21 data is used to carry subtitles in NTSC but what i do not know is wheter is this aplicable to internet streams.

Looks like every support agent says different thing :-)
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post #18 of 25 Old 06-04-2012, 05:08 AM
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Quote:
Originally Posted by RangerOne View Post

The following devices can display closed-captioning in Netflix:

PS3
Wii
Panasonic 2011 Blu-ray and home theater systems (e.g.DMP-BDT110, 210, 310)

There may be a couple of others but I need to double check....

Roku 2 supports CC.
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post #19 of 25 Old 06-06-2012, 01:26 PM
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Quote:
Originally Posted by mightypolo View Post

Is this relevant answer?

What i know is that line 21 data is used to carry subtitles in NTSC but what i do not know is wheter is this aplicable to internet streams.


Looks like every support agent says different thing :-)
I suppose that you can call it "relevant". He seems to be saying that if there is line 21 data in the video your television's internal ability to display subtitles might kick in, if you have it turned on (and maybe it can survive encoding into digital form from an analog source just as DPL matrix surround sound usually does). I doubt that there's line 21 data in many, if any, Netflix encodings so it's not a very helpful answer. The Netflix players which actually can play the subtitle information in the streams overlay the text on the raster that they send to your television.

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post #20 of 25 Old 06-06-2012, 01:36 PM
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Is this correct?

http://support.netflix.com/en/node/499

Do 2012 Panasonics display subtitles?
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post #21 of 25 Old 06-06-2012, 01:57 PM
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Quote:
Originally Posted by SJHT View Post

Is this correct?
http://support.netflix.com/en/node/499
Do 2012 Panasonics display subtitles?
Sounds like it--do you have some reason to doubt Netflix's official statement. They should know.

The 2012 Panasonic BD players have Netflix subtitle/captions support, as did the 2011 models.

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post #22 of 25 Old 06-06-2012, 03:23 PM
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Quote:
Originally Posted by SJHT View Post

Is this correct?

http://support.netflix.com/en/node/499

Do 2012 Panasonics display subtitles?

Here's a screencap of the 2011 model, so the 2012s should have the same.

https://picasaweb.google.com/112011548845311819722/Panasonic2011NetflixHTML5?authkey=Gv1sRgCKPXjcjg1LOdZg&feat=embedwebsite#5618885044533296354


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post #23 of 25 Old 06-06-2012, 03:29 PM
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Quote:
Originally Posted by Westly-C View Post

Here's a screencap of the 2011 model, so the 2012s should have the same.
That screencap was from a 2011 Panasonic BD player (probably the BDT110, BDT210 or BDT310). I'm not sure that the 2011 Panasonic TVs had that Netflix player.

EDIT: Netflix had a list of player features for 2011 Panasonic televisions like the one linked to above for 2012 players (here), and it has many fewer features than the 2012 televisions or the 2011 BD players (which had everything except the ability to play Netflix's 1080p HD encodings). I think that the page for the 2012 televisions at Netflix is almost certainly correct.

I suspect that the 2012 Panasonic televisions have this player (shots of the PS3 player, but the 2012 Panasonic BD players, 2012 Sony BD players and TiVo Premiere have largely identical Netflix players).

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post #24 of 25 Old 06-06-2012, 09:14 PM
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^^Thanks...missed the part where he was referring to a Panny tv.


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post #25 of 25 Old 09-12-2012, 04:10 PM
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Quote:
Originally Posted by SJHT View Post

Is this correct?
http://support.netflix.com/en/node/499
Do 2012 Panasonics display subtitles?

My Panny 220 does. thats why i bought it!

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