AVS Special Member
Join Date: Oct 2002
Location: Studio City, CA
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I can say that I always (so far) get the next available disc in my queue within two days. And I don't believe there is a distribution center in L.A., it's coming from Texas, I think they told me once. So perhaps 2 days is fairly reasonable... but nothing like the one-day turn-around I might get from NF. (I dropped NF a long time ago, since I mostly rent new releases and they take too long to get... with BB and in-store exchanges, this hurdle is removed for me.)
Can't comment on round-trip, since I ALWAYS return in-store so it is immediately registered as returned and the queue starts processing again, so no delay on the return.
I usually get a ship notice for the next title the day after I return the disc in-store, then two days after that, the title arrives.
It's true that they do nothing on weekends, which is annoying, but at least if it shipped Friday, I'll get it Monday, because the post office is still working. (until the post office goes bankrupt, at least)
I've only once gotten a true new release close to the release date, although I've had some in my queue for a while. It's moot for me, however, since I swap for the new release in store without issue.
I'd have a hard time sticking with BB, however, if it weren't for in-store exchanges.