Originally Posted by michaeltscott
I just chatted with Hulu. The guy first told me that Hulu did not have 4K content; I told him that he was wrong and that it was available in the previous version of the UI and that I'd watched it. He apparently asked around and was told that there is 4K content but that it isn't currently available on the new platform. He did not know whether it would be returning.
I think that the main thrust of this new UI rollout is support for Hulu with Live TV; 4K has fallen by the wayside for the moment.
Looks like you got a tap dance all right and probably not a correct answer either. I got a similar tap dance via chat a month back when I reported an episode of a show that was not 1080p though other episodes were. So when asked if there was anything else they could help me with I asked when more devices would get 4K. He had to ask around and came back after awhile with the stock answer which is what is seen on the new Help.
Thing is that unless they are concerned about heavy CDN hits if they widen 4K support there really is little reason to not expand unless the plan is to charge extra for it. Yeah, they do have a bit much on their plate with rolling out both a new interface for some devices and their Live option at the same time. Also I would suspect that "The Handmaid's Tales" is 4K but there was no intern handy to put the logo up. Just recalling how bad for years the "recently added" section was in movies where only new films were added and others way beyond "recently added" were not removed making for a long scroll.
The other problem might be that reports on 4K TV sales may not be available until next month. That what I found looking up info on top streaming devices. Given prices it will should reflect that 4K TV sales were up quite a bit over the last year.
Also gotta recall that right after I bought the TCL 4K Roku TV (like the one offered in the drawing here) that a few days later when I went to the Netflix app it popped up a message saying that I had a 4K TV and could get 4K on Netflix. At the time I only had 12 Mbps broadband so didn't sign up but give what sub 12 Mbps 4K ladders look like it would have worked just a bit of a "smudge" effect that some eyes might detect.
The other problem in selling 4K is different filming styles used for network shows. For instance, how much difference is there between watching "The Blacklist" in 1080p and 4K the way it is shot? And I also notice that a lot of 4K closeups of actors dialog are shot "soft". After the brouhaha over HD and skin blemishes maybe their is a clause in the SAG contracts these days requiring that.