My dad ordered two coupons, and received them in the mail, but did not notice the expiration date and let them expire. So I attempted to "reapply" using his name and address on the internet, but I got a message saying "This household is not eligible for coupons, since it has already applied previously."
However, there is a place you can click if you wish to "appeal" the decision to deny coupons. So I clicked there and typed out in a box that he had received coupons but they were never used because they expired. I supplied my email address, and they are supposed to send notice of their decision, but this was three days ago and I have not heard back.
I don't know if eligibility is based upon the address (AKA "household") or the name supplied, or both. And evidently, they have no way of knowing whether the specific coupon they sent out was ever redeemed or not. Or maybe they CAN find out, if they feel like it, I don't really know.
So I will keep the board posted on what happens, but knowing the govt, I will likely never hear anything back from them at all.