I had the original pressing (P/S), which I "sold" for the LD box sets of The Abyss and T2 just prior to the THX LTBX version being released. I then turned around and bought the THX LTBX version for $29.95... not a bad trade, me thinks (the box sets were $125.00 each)...
"Ya see, we plan ahead. That way we don't do anything right now. Earl explained it to me." - Valentine McKee
One sub to rumble them all. One sub to shake them. One sub to humble them all. And in the darkness break them....
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I just called in to Disney. They wanted the number stamped on the shiny side of the 2D Blu-ray disc, and the number on the package spine. I was told that mailers for the DVD and 2D Blu-rays would go out this week. They still aren't saying what (if anything) they will do about the 3D Blu-ray.
Well, I have good news and I have bad news... shall we go in reverse alphabetical order and start with the good?
The good news is that I just got off the phone with Disney CS, and the exchange is legitimate. The lady I talked with knew exactly what I was calling about, and she took down my info (address, disc numbers, etc), and told me that they would be sending out a mailer for the return discs (the discs only; no packaging).
The bad news is that the exchange is indeed only for the 2D BD and DVD at this time, so those of us who shelled out the extra for the 3D are still kinda stuck with the errors (keep those calls coming, however...)
Thanks for posting the info. Just got off the phone with them and they are sending off the return material. Asked for spine code and serial number on ring of dvd.
I plan to call them in the next day or two to see if there's been any decision yet on exchanging the 3D Blu-ray disc.
I had the opportunity to talk to an ex-Disney animator in the area (who actually worked on Little Mermaid, among others) and she mentioned that even some of the older classics have flipped scenes and other possible glitches from their original theatrical versions as Disney's animation department "tweaked" them over the years. This is just the latest. We didn't get into what her opinion was of these 3D conversions.
Listen up, studios! Just say "NO" to DNR and EE!!
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