The Once and Future Theater - Page 60 - AVS Forum | Home Theater Discussions And Reviews
Forum Jump: 
 244Likes
Reply
 
Thread Tools
post #1771 of 1777 Old 08-10-2017, 12:48 PM - Thread Starter
AVS Forum Special Member
 
HopefulFred's Avatar
 
Join Date: Mar 2007
Location: Atlanta, GA
Posts: 3,674
Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 521 Post(s)
Liked: 477
Lowe's continues to be useless.

On the plus side, they found my refrigerator.

There's been almost nothing that they delivered on time and complete. As of today, I am still waiting on an extra box of flooring (seems we under estimated) and a box of brick veneer for the wall corner (this one might be my fault, since we initially were not going to wrap brick around the corner, and when the design changed no one caught the need for different materials). Just today I picked up the stair nose that they shipped wrong the first time and failed to reorder.

I picked up the fridge last night. This has been the biggest hold-up, because we couldn't be confident in the cabinet spacing without it and we can't template the counter until that's set. I'm hoping I can get the guys to come back and knock that out so that the countertop guys can come get the template made, since that will be another two-week wait. Of course my job is small and not the only on-going project for them, so they've moved on to other contracts. If I can't get them to squeeze me in, it'll be next Friday before the cabinets are locked down and then we start the countertop process.

It's stupid. What could have been about 4 days on on site work plus a two-week countertop delay has turned into a full month of dragged-out nonsense (and that's assuming there are no other delays), because Lowe's can't order and ship a list of supplies.
HopefulFred is offline  
Sponsored Links
Advertisement
 
post #1772 of 1777 Old 08-10-2017, 02:03 PM
AVS Forum Special Member
 
J_P_A's Avatar
 
Join Date: Dec 2008
Location: L.A. - Lower Alabama
Posts: 4,967
Mentioned: 17 Post(s)
Tagged: 0 Thread(s)
Quoted: 650 Post(s)
Liked: 482
Of the people I know that have used them, that's pretty well what everyone's experience with Lowe's contracting has been. Same for Home Depot for that matter.

Sorry to hear you're having a similar experience.

Dude, are you made of leprechauns? Cause that was awesome!
The Plains Theater Has Begun
Pro Designed Room - Measurements Before/During/After Treatments.
J_P_A is offline  
post #1773 of 1777 Old 08-10-2017, 02:59 PM - Thread Starter
AVS Forum Special Member
 
HopefulFred's Avatar
 
Join Date: Mar 2007
Location: Atlanta, GA
Posts: 3,674
Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 521 Post(s)
Liked: 477
Sadly I am not surprised. I knew that having things go smoothly was a longshot. I'm generally pretty good about not letting it get to me; that said, going to the store four or five days in a row, just to try to get someone to locate my fridge, is out of bounds. Everyone has been polite and at least seemed like they were trying to be helpful, but not one of them was able to get anything done or follow up with a returned phone call.

I get the same stories from the crew doing the work. They routinely burn hours trying to take delivery of goods that were there but unlocated.
HopefulFred is offline  
 
post #1774 of 1777 Old 08-11-2017, 05:46 AM
AVS Forum Special Member
 
J_P_A's Avatar
 
Join Date: Dec 2008
Location: L.A. - Lower Alabama
Posts: 4,967
Mentioned: 17 Post(s)
Tagged: 0 Thread(s)
Quoted: 650 Post(s)
Liked: 482
Just don't let it get you down. You're on the home stretch. No point in letting Lowe's put a dark cloud over your awesome basement!!!!

It'll get sorted out. Just keep plugging along.
cowger likes this.

Dude, are you made of leprechauns? Cause that was awesome!
The Plains Theater Has Begun
Pro Designed Room - Measurements Before/During/After Treatments.
J_P_A is offline  
post #1775 of 1777 Old 08-11-2017, 07:40 AM - Thread Starter
AVS Forum Special Member
 
HopefulFred's Avatar
 
Join Date: Mar 2007
Location: Atlanta, GA
Posts: 3,674
Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 521 Post(s)
Liked: 477
I'll be a little miffed if I miss football, but other than that it's all gravy.
HopefulFred is offline  
post #1776 of 1777 Old 08-14-2017, 11:20 AM
AVS Forum Special Member
 
JRock3x8's Avatar
 
Join Date: Feb 2006
Location: Northwest Indiana
Posts: 2,031
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 724 Post(s)
Liked: 193
I put 2 sconces in my cart on Lowe's online.

Never checked out, never paid for them.

I spent the next six weeks getting phone calls and email from them telling me my order had arrived. Hey guess what? I ain't coming.
HopefulFred and J_P_A like this.
JRock3x8 is offline  
post #1777 of 1777 Old 08-14-2017, 02:52 PM - Thread Starter
AVS Forum Special Member
 
HopefulFred's Avatar
 
Join Date: Mar 2007
Location: Atlanta, GA
Posts: 3,674
Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 521 Post(s)
Liked: 477
It's really remarkable that they get anything done at all. If they (and home depot) still had competition from smaller stores, they'd be in big trouble - at least for my business. Every time I get in the car to go there (a couple times every week lately), i curse that they put the Ace out of business.
J_P_A likes this.
HopefulFred is offline  
Sponsored Links
Advertisement
 
Reply Dedicated Theater Design & Construction

Tags
Pioneer Electronics , Sherbourn , Dayton Audio Um18 22 18 Ultimax Dvc Subwoofer 2 Ohms Per Coil

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off