Originally Posted by JVoth
I'm a few months late to the party here but since you mentioned your chairs in your PM, my Berklines are the exact same model as yours (Reno I think?) and have been peeling for a year or 2 now. Also one of them doesn't even recline anymore.
Oh, man, sorry to hear that! Yeah, those are the same model 'Hollywood'. The one that doesn't recline - does it not work at all? Meaning, no response to the button presses (or does it 'try' to move and mechanically has failed)?
I ask because one of mine stopped working completely, and as I diagnosed the problem to find out what was failed, I found that the idiots screwed up something in their power supply design. The output voltage runs higher than spec'ed, and the supply runs very hot (gee, wonder why!). I found that if I unplugged the chair for a few hours, it would start working again. It would fail when the supply got too hot (hopefully shutting itself off with thermal protection). As this concerned me about having eight of these things plugged in 24/7 (possible fire risk?), I moved all of the chairs onto a remote-controlled switched outlet. Picked up a cheap RF remote from eBay for like $20 with a simple on/off remote control. Works great. I only had the chairs powered then when they were in use, and otherwise, they were powered off. Never had another problem with the chairs not working...
Hope that helps your case, too...
I bought the bonded leather models as well because they said that the seating surfaces are still premium real leather and the arm rests and backs are bonded. Oh well. I bought these in 2013 I think. You would think for $1400 a guy would get more than 3 or 4 years out of them. They don't even get used everyday.
Wow, so you got sold the same bill of goods I got suckered with. Yep, mine were supposed to be "leather match" with the bonded leather only on the sides/back, but obviously we both got took by these clowns.
I'll suggest the same thing that got me through for most of a year - the color-matched Leather Repair Tape. Should be really easy with black...
But yeah, start your shopping - they aren't going to get any better. And there is no fixing it that makes any economic sense.