I ALWAYS add 10% to any best price I acquire equipment for my Customers. In return they know that if during the warranty period it goes kaput, I'll return and remove it. send it in, then reinstall it at N/C
also, as BigmouthinDC sez, I have the initial installation of all equipment acquired in such a manner already factored in my overall bid.
They see the original Invoice, so they know they got the best price + 10% I find that sort of thing removes the "Internet shopping" syndrome from the picture 98% of the time.
The other 2%?. Well they order it themselves, I charge extra to install such, and it'll cost 'em to have me handle any / all warranty issues for 'em.
Just the few people who have opted to go that route helps keep me in Premium Beer ...I'll tell ya that!
Candidly speaking...and I'm always candid with my "Folks"....all I have to do is mention how they DO NOT
want to be told "You had your chance..." or "You'll have to ante up..and devote some time of your own ." and they almost always acquiesce. Just the same, I'm perfectly happy to let'em take their chances, because once again, as BMIDC states, if your out of the service loop, your usually the better off for it.
.......as long as they do take my advice on what to buy, that is. Nothing is worse than having to say, " You should have asked me first!" Very few cotton up well to that sort of thing.
It always sets things up for a bit of acrimony, and Crap......I have too much fun doing what I do to let that sort of thing take prevalence.
BigmouthinDC, I'm anxious for you to hear / see RedTopDown's Theater. Your one of the people I would greatly respect hearing of their resulting opinion....good, bad, indifferent....or OMG!
Give him a shout.