Hello! I ask you please help me, I'm from Argentina and I have a samsung UN46C7000WM, made in brazil, the firmware version is not saying that is, only the file name begins with 2010 showing.
A week ago I was in USA and buy a Samsung camera CY-STC1100/za. In the product box says compatible with LED TVs 2010 line C7000. By connecting the camera does not turn on his light blue, indicating that skype is working and does not recognize.
In a link samsung USA says it works with the 1035 firmware but do not know if this can be placed on my TV (this is the link: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=351579&modelname=STC1100&modelcode=&session_id=RJZd29xvsnKT0nD8Bncgspknt2l2lLBPdT7NnqyM8pn4MZGZ5nFC%211809824102%212130155397%211359550941496&from_osc=
I ask samsung Argentina and got a link to download the firm 1011 (this is the link: http://www.samsung.com/ar/support/model/UN46C7000WMXUG-downloads
#) but fails to install it on my PC and if this is not the camera work, can not tell me if it is similar to 1035.
The steps that follow to install this firmware 1011 are: download the. Zip and copy it to a FAT32 and run PEND and IMAGES unzipped directory and another one but the TV does not recognize that there is an update in the PEND.
I need help because they do not know much SAMSUNG Argentina in USA samsung chat and know more but being TV camera uses brazil and I want to provide support and SAMSUNG brazil not helped me in chat saying who did not know the camera to be a product of USA.
I read many post and saw what the truth sammy but would need your help please.
Please I need help.