The picture settings have nothing to do with it. Doesn't matter where I set the brightness/contrast/isf settings or presets (Brilliant, Natural, etc.)
No matter what, the blacks are lit up bluish white without glasses, which appears greenish gray with the glasses on.
While some percieved contrast is there with the glasses on, there is no dark detail at all. Dark areas are completely washed out.
Today I went to a local store and looked at the new 2010 model, the 72738.
This set does NOT have the problem. Interestingly enough, the new set has a couple of additional options in the 3D menu- including one that toggles glasses mode between DLP-LINK and IR-emitter.
More interestingly, even when I switched the setting on the new set to DLP-LINK, the picture is STILL normal- not washed out like the 2009 and prior sets.
This makes me wonder if the theory that the DLP-LINK white flash is causing the problem is correct. You would think that if the problem is the white flash, then you would see the problem when DLP-LINK mode is turned on in the new set. But you don't- picture looks the same to the naked eye in both IR-emitter and DLP-LINK modes on the new set.
Mitsubishi told me the problem is "normal" and there is no fix.
To me, that is the equivalent of a Toyota owner experiencing sudden uncommanded acceleration calling Toyota and being told "That is normal, they all do that, deal with it." Just because all instances of a model behave a certain way does not make a design flaw "normal"
I have also noticed that on the Diamond series sets with the dynamic iris (such as my 82837's), the exaggerated brightness/lack of black causes the iris to pump horrendously on some 3D program material. In normal viewing, I hardly ever notice the iris pumping, but in 3D mode it is AWFUL!
I have contacted one of the law firms that filed a class action suit against Apple regarding the iPhone 4 antenna issue. To me, the problem with the Mits 3D is worse than the iPhone antenna design.
Hopefully we can pressure Mitsubishi to fix this.